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Everything posted by Krydos
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[Solved] How could I deploy my Rust/Cargo application
Krydos replied to xiaotusoushu's topic in Escalated Requests
Do you mean latency or bandwidth or what exactly? If you mean latency you can ping or do a traceroute to 65.19.141.66. If you mean bandwidth you can time how long it takes you to download this 100 MB file: # time wget https://heliohost.org/speedtest/100MB.bin --2024-04-12 03:34:49-- https://heliohost.org/speedtest/100MB.bin Resolving heliohost.org (heliohost.org)... 65.19.141.66 Connecting to heliohost.org (heliohost.org)|65.19.141.66|:443... connected. HTTP request sent, awaiting response... 200 OK Length: 104857600 (100M) [application/octet-stream] Saving to: ‘100MB.bin’ 100MB.bin 100%[============================================================================>] 100.00M 69.2MB/s in 1.4s 2024-04-12 03:34:50 (69.2 MB/s) - ‘100MB.bin’ saved [104857600/104857600] real 0m1.523s user 0m0.212s sys 0m0.565s If you mean something else can you explain? -
[Solved] Remote Connection to PostgreSQL database
Krydos replied to jason1's topic in Escalated Requests
Remote access enabled. host=65.19.141.77 port=5432 username=jason1_TRC dbname=jason1_TRC_NANDR password=<set in Plesk> -
For anyone who searches and finds this thread. You can verify your own domains via HTML verification without the need to contact an admin or use external DNS. Go to https://search.google.com/ and login or sign up. Click "add property" and when you select property type select "URL Prefix" NOT "Domain", and it will give you an html file to put on your website.
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The module python-docx has been installed on Johnny's Python 3.10. You can see the current list of installed modules and their versions at https://krydos2.heliohost.org/pyinfo/info3.10.py
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Closing due to inactivity.
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For anyone else who reads this, each 1 person can have 1 account total, regardless of how many email addresses you create. And each 1 account can have up to 10 websites for free. You don't need to create 2 accounts to have 2 websites, and the only thing you're going to accomplish by creating 2 accounts is getting both suspended. Our terms of service are really easy to understand. You don't even need to consult with a lawyer. The reason we limit people to 1 account per person is because we're a non-profit free hosting provider so the only money we get is from donations and advertising revenue. We turn away hundreds of people each day who would love to have 1 free account, so we don't think it's fair for 1 person to have more than 1 account when there are so many people who aren't able to even have a single account. If we had the servers, and money, and resources of Google or Amazon or something, we would allow everyone to create as many accounts as they wanted to, but we don't have infinite money and we don't have infinite servers, so we have to try to be as fair as possible to the few people we can provide free hosting to.
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You need to work on your reading comprehension. We've already answered that. Here's another example. The terms of service say And you somehow interpret that to mean that since you have 2 email addresses you count as 2 people?
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Unable to login with that username and password.
Krydos replied to georgelukas's topic in Customer Service
What happened when you reset your password at https://heliohost.org/reset/ ? -
Here's a link that you can use to purchase that domain if you want. https://heliohost.org/partners/namecheap/xrplbkas.com And here's another link that you can use to purchase your main domain. https://heliohost.org/partners/namecheap/absensicheck.com If you use those links you can get them for $5.98 USD for the first year with the code NEWCOM598, and we get a few cents for the affiliate link usage. Obviously, whatever random domains you have us add aren't going to work unless you buy them first. If you'd like a free domain we can provide something like xrplbkas.helioho.st or xrplbkas.heliohost.us.
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No, this is not an April Fool's joke...
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Even after opening free signups twice per day, instead of once per day like the last 19 years, free accounts are still filling consistently in only a few seconds in both time slots. Since the stability of Johnny is still doing great so we're going to increase the number of accounts we give away each day. As long as the uptime and speed of Johnny stays good we'll continue trying to give away as many accounts as we can support each day.
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[Solved] Subdomain addition (docs.ookma-kyi.tech)
Krydos replied to Ookma-Kyi's topic in Customer Service
Added. -
DKIM, SPF, and DMARC have been set up for the domain overdueweevil2.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
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[Solved] enable dkim for flaskblog@mstn.helioho.st
Krydos replied to realvanyek's topic in Escalated Requests
DKIM, SPF, and DMARC have been set up for the domain mstn.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. -
The purpose of Passenger is to load the Ruby app only when the website is accessed, and then unload it when there are no page hits to reduce CPU and memory usage for an unused app. The purpose of a websocket is to keep a long running connection open in order to reduce the overhead of creating stateless https connections over and over. The reason it's not working is because they are doing the opposite things, plus the port that your Ruby app runs on doesn't matter because Passenger intercepts any connections, and .htaccess can't redirect to the port that Passenger is blocking. So you need to do one of two things: Don't use Passenger and run your Ruby app as a constantly running process. The downsides to this is your memory and CPU usage will spike massively. We only allow 100 GB of memory per day on Johnny and Tommy. If your Ruby app uses more than about 71 MB at a time you'll exceed the memory limit. Another downside is it's difficult to start and stop your Ruby app without SSH access, but not impossible and if you decide to try this we can help set it up. Switch to a VPS. https://heliohost.org/vps/ You get root SSH access, and 1 GB of dedicated memory, which will make websockets and Ruby much easier.
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[Solved] Account suspended (now interested in a VPS...)
Krydos replied to mjg1612's topic in Escalated Requests
No, unfortunately I've never been able to find a script to convert Plesk accounts into Hestia or KeyHelp accounts which are the two main free control panels that we recommend. If you want to have Plesk on your VPS you'd have to pay an additional $15.50 on top of your VPS price, so a Mercury with Plesk would be $19.50 per month. We've looked into getting a reseller discount, but we need to sell some ridiculous number of licenses -- 100 I believe -- before we get any discount, and we've never even been able to sell a single Plesk license since they're so expensive. We will be developing our own Plesk to Plesk transfer script pretty soon as part of the Morty release, but it isn't finished yet. For $4 per month you can have 1 GB dedicated memory, 2 CPUs, and 50 GB storage, and we can install a control panel for you. https://hestiacp.com/ is the most popular free control panel that we recommend, or you can just go with no control panel and install everything with SSH. I can help you transfer your site if you get stuck, and you can also keep your Johnny account and your VPS at the same time so there is no downtime while you transfer it. Basically you can just use a free test domain on the VPS until it's 100% working, and then change your main domain over with zero downtime. -
[Solved] would like to cancel my subscription and get my refund please
Krydos replied to PTJ's topic in Escalated Requests
No, your VPS was deleted because you contacted PayPal and disputed the charge for the reason "The buyer stated that the item was defective or not as described." That's why I said the VPS wasn't defective. When you dispute a charge like this and we give you a refund we actually lose about $0.50 to $1.50 because PayPal doesn't give us the fees back. -
[Solved] would like to cancel my subscription and get my refund please
Krydos replied to PTJ's topic in Escalated Requests
The VPS was working fine, and was fully tested before you logged in to it for the first time. Just because you broke it doesn't mean it's defective. -
SPF, DMARC, and DKIM have been set up for the domain agriglowbiotech.com. We recommend sending a test email to https://www.mail-tester.com/ to make sure everything is set up correctly. If you get less than 10/10 please post a link to the full report so we can help you solve any other issues that there may be.
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[Solved] Unsuspend my account (tenantproject202)
Krydos replied to LearningProject's topic in Suspended and Queued Accounts
So this person created 2 account, both were suspended, and then 1 account was unsuspended on January 20th. Then this person created another account anyways and was suspended again, and 1 unsuspended two days later. Then they created 3 more accounts after being warned twice not to create more than 1 account seven days later, and 1 was unsuspended again. Now they have 3 accounts which have all been suspended. This person clearly doesn't care about our terms of service and is going to continue creating as many accounts as they want. I don't think this person even deserves a single account. In my opinion they've used up their 3 strikes, and I think they should be banned. -
[Solved] Could i please get json-repair on 3.10 Tommy!
Krydos replied to sanokei's topic in Escalated Requests
I installed it several days ago. You can see the installed modules at https://krydos.heliohost.org/pyinfo/info3.10.py -
I fixed a few bugs in the domain disabling script, and added logging on March 22nd. The heliohost.org domain was disabled prior to those upgrades, so unless it gets disabled again I'm going to assume it's already fixed. As far as journal.scientific-cart.com getting disabled it's because the scientific-cart.com isn't hosted by us, and when the base domain is disabled it disables all of the subdomains as well. To solve this I have removed scientific-cart.com entirely since it's not hosted by us anyways. This way journal.scientific-cart.com won't get disabled. If you'd like to host scientific-cart.com with us again let us know and it can be re-added. If any files went missing in the process I created a full backup prior to changing anything and you can download your backup from https://heliohost.org/backup/ if you need it.
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[Solved] Setting up the nameservers for heliohost
Krydos replied to sagnik's topic in Escalated Requests
Yep, exactly. Let us know what the in.eu.org admins have to say about it.