Krydos

Which VPS plan are you thinking about getting?

If you have a PayPal account with a credit card attached and a balance you can subscribe and the subscription will draw from the balance only until the balance runs out, and then it will use the credit card. We only offer one time payments for 6 months up front due to the extra work of having to manually verify one time payments. I'm definitely not going to manually verify 90 PayPal payments every month so we encourage people to use the automated system that automatically bills you and updates your VPS expiration date. If you want to make a one time payment for 6 months let us know which VPS specs you're looking at and we can get you a link. We also plan on updating our billing system to allow one time payments to not require manual verification, but that hasn't been completed yet.

Here's the instructions on how to edit the wiki. https://github.com/HelioNetworks/heliohost-wiki/blob/master/misc/contributing.md Once you've got your gitbook and your fork of the wiki set up, make your changes, and then submit the changes back to the main wiki as a pull request. We'll review the changes, and if everything looks good we'll merge them in. Thanks in advance for helping out.

Your subscription has been canceled and you won't be charged again. Thank you for using our VPS service.

No problem. A lot of people like to use external DNS, such as Cloudflare, right now since you can't edit DNS records yourself through Plesk yet. Hopefully we'll have that DNS editing functionality implemented in the next month or two.

You can use external DNS and host the domain directly with us by setting your A record to 65.19.141.77 and your AAAA record to 2001:470:1:1ee::2002. You don't have to use our NS to host a domain with us.

The records have been changed, but it was pointless because you're not using our nameservers so it's not going to change anything. [root@control ~]# dig +short MX @ns1.heliohost.org optbeacon.com 0 tkolp.com. [root@control ~]# dig +short MX @ns2.heliohost.org optbeacon.com 0 tkolp.com. You can see the NS records you're currently using with this link https://dnschecker.org/#NS/optbeacon.com If you want to actually change where the mail is routing to you need to change the MX records on dns1.registrar-servers.com and dns2.registrar-servers.com.

Done.

Added. Thanks! Correct. Login to your registrar and delete any existing NS records, and then put ns1.heliohost.org and ns2.heliohost.org as your only NS records. We just finished a fundraiser to buy a new server, and have plenty of VPS space that just opened up. We will also be releasing our new Morty server before much longer. Yeah, definitely. HelioHost is great for people who are just learning still. Very few people want to pay for hosting when they have no idea what they're doing so we get a lot of people who are new to web hosting. Now that the domains have been added to your account you can create the email addresses yourself. Then once you set the NS records the mail will automatically flow to your HelioHost account instead of your DreamHost account. I would keep an eye on the old mailbox for a few days though in case some mail servers have the old MX record cached. No problem. Let us know if you have any questions.

It should be working now.

Is there any particular reason you want the wrong DKIM value set? Plesk determines the DKIM value for you, and if you set it to the wrong value you listed above your emails sent through Plesk will be marked as spam since DKIM will fail. If you're sending emails through something other than Plesk you need to let me know the DKIM identifier. Plesk uses "default" so it will have to be something other than that if you want to be able to send emails through Plesk and some other service.

Oh my bad, I didn't notice that you had let your account get archived. When an account gets archived the SPF, DKIM, and DMARC get deleted, so when you renew your account you have to request them be set up again. Try sending another test email.

SPF, DKIM, and DMARC have been set up on your optbeacon.com domain. I recommend sending an email to https://www.mail-tester.com/ to make sure everything is configured correctly. If the score is less than 10/10 please post a link to the full report so we can fix any other issues that there may be.

Remote access enabled.

It should be fixed now. Try sending an email to https://www.mail-tester.com/ to make sure everything is good. Please note that each time server your account is on is targeted by a DDoS we may need to move your account to an alternate IP to mitigate the downtime for everyone's websites. This may temporarily break the email. After 1 week without a DDoS attack we will move everything back to the original IPs.

Going to mark this as solved since you don't need admin assistance to add non-wildcard SSL. If you still need help let us know.

Fixed.

Since this looks like a SSL verification, are you aware that Plesk can provide free SSL certificates and then automatically update them when they get close to expiring? I don't mind adding the DNS record for you if you really need it though.

Generally what happens is the old Hestia process locks up and won't exit. You can force it to exit by using the kill command. Then you can do apt update and apt upgrade to update the software for the whole server.

Remote access enabled.

Fixed.

Here is the payment link for another 6 months https://heliohost.org/vps/pay/?code=nsy13vgkn8jpMQIF We don't have a 12 month plan or a pay as you go option currently. We may add them in the future. There are a few Indians who are unable to set up subscriptions because of their country's crazy laws, and a few other people have expressed interest in just paying month to month manually rather than using an automatic subscription. We'll make a news post when that functionality is added.

Your VPS has been canceled and you won't get charged again. Thank you for using our VPS service.

We are installing the new server in our cabinet. There may be downtime on some servers and some VPS over the next few hours as we rearrange the other servers to make room for the new one.