cktrack

Thanks Krydos! After recreating the database I was able to use the "Import Dump" option to reload everything! Thank you KazVee , wolstech, and Krydos for all your help!!!!

I found it. Just not sure how to upload it. Tried to upload it through the backup manager, but am getting an error. Do I need to ssh in to the server to run a sqldump command? Any help would be much appreciated.

So my database backup can be found in the tar file?

Can I have my database migrated over to the new account?

I did a quick google search and found this: In Python 3.12, the MySQLdb module is not directly supported. However, you can use the mysqlclient module, which is a fork of MySQLdb and is compatible with Python 3. So I may need mysqlclient installed.

Thanks! I see that Pytz is on the list, so that should be good. I getting the following error message currently: No module named 'MySQLdb' Can you install MySQLdb?

Trying to migrate my site to from Python 3.10 to 3.12 and trying to figure out the modules I'll need to have installed. Can you install the following: MySQLdb Pytz Let me know if you have any questions.

Thanks!

Thank you! I may have just recreated the ticket. You can ignore that one. Thank you again for your help!

I received a message to log back into my site since it had been 30 days since my last login. When I clicked the link to log back in and entered my credentials, I received the following message: Unable to login with that username and password. Please help. Account ID: cktrack Site: cktrack.heliohost.org Email: david.drechsler@cox.net Thank you

So if we’re on Plesk, we’re all set right? We’ve been on Plesk since sometime last year.

Emails sent to gmail addresses from tommy2.heliohost.org are being blocked. Can you set up Gmail Postmaster Tools so the emails can get through? Here's the link: https://support.google.com/mail/answer/9981691?visit_id=637993651592613608-1982383301&rd=1 Here are some instructions: https://help.activecampaign.com/hc/en-us/articles/360002134140-Check-your-domain-reputation-with-Google-Postmaster#check-your-domain-reputation-with-google-postmaster-0-0 Thanks!

Thanks!

Sorry Krydos. Try the following: email.mime.text email.message

Please add Python Modules MIMEText and EmailMessage for Python 3.10 Thank you!