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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Rule number 210580 has been disabled on the domain akaites.com.ng. Does it work now?
  2. Your subscription has been canceled and you won't be billed again. Thanks for using our VPS service.
  3. It has nothing to do with firewalls. Every time someone reports that installing SSL doesn't work, the first thing to check is if it is redirecting http to https. In order to install SSL your .well-known directory has to be served over http root@control [~]# curl -v http://qasemghazanfar.com/.well-known/acme-challenge/-eAJl4mmY19WxjELqbxnwWHKgYZHHfnygh96F-qfErQ * Trying 2001:470:1:1ee::2002:80... * Trying 65.19.154.90:80... * Connected to qasemghazanfar.com (65.19.154.90) port 80 (#0) > GET /.well-known/acme-challenge/-eAJl4mmY19WxjELqbxnwWHKgYZHHfnygh96F-qfErQ HTTP/1.1 > Host: qasemghazanfar.com > User-Agent: curl/7.76.1 > Accept: */* > * Mark bundle as not supporting multiuse < HTTP/1.1 301 Moved Permanently < Server: nginx < Date: Sun, 29 Dec 2024 07:04:23 GMT < Content-Type: text/html < Content-Length: 162 < Connection: keep-alive < Location: https://qasemghazanfar.com/.well-known/acme-challenge/-eAJl4mmY19WxjELqbxnwWHKgYZHHfnygh96F-qfErQ Since this domain is redirecting to https you can't install SSL. Once the .well-known directory is accessible over http it will work.
  4. Remote access enabled. host=65.19.154.90 port=5432 user=cm1291_pg dbname=cm1291_mlb password=<set in Plesk> host=65.19.154.90 port=5432 user=cm1291_pg dbname=cm1291_nfl password=<set in Plesk>
  5. Thanks for reporting the bug. It should be fixed now. It isn't currently implemented, but we could add credit to your account manually.
  6. Remote access enabled. host=65.19.154.90 port=5432 user=mbo_agency dbname=mbo_agency_services password=<set in Plesk>
  7. Your subscription has been canceled and you won't be billed again.
  8. Can you save the ftp username and password into Plesk so I can test it?
  9. Alright, you should be good to go. Let us know if you need help with anything else.
  10. Go ahead and pay with the virtual card and use a different email address than your personal account. Let us know if there are any errors during account creation. After the account is successfully created let us know the username in this thread so we can make sure that you don't get suspended for logging in to 2 accounts.
  11. Can you connect to your remote storage now?
  12. I'm fine with it too. Thanks for asking in advance. Does your non-profit have it's own PayPal account or will you be paying with the same PayPal account you used to create your Tommy account?
  13. What is the hostname or IP of the remote storage?
  14. Is this the guide you followed? https://wiki.helionet.org/tutorials/node.js/express.js#about-express.js Yeah, I always get the same peanut butter too.
  15. Closing due to inactivity.
  16. Your subscription has been canceled and you won't be billed again. Thank you for using our VPS service.
  17. Krydos

    Morty Billing

    If you're on the Morty plan you can now see your billing information at https://heliohost.org/dashboard/billing/ This page contains detailed billing information for your account that goes back one year. We keep track of billing charges to one-hundredth of a cent and charge a flat rate of 3.29 cents per day if you don't exceed 100 GB memory and 10k CPU in a day. If you exceed those limits, instead of suspending you, we just charge you $0.0005 per 1 GB and $0.005 per 1k CPU. With the billing page, you can see the exact memory and CPU you used each day, as well as detailed graphs showing what times of the day your website had a lot of load. The billing dashboard is very new so if you see any bugs please let us know so we can get it fixed. If you're not currently on the Morty server and want to check it out, you can move yourself over with this page https://heliohost.org/dashboard/move/ Morty will be available for new signups beginning in a few weeks.
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  18. Your subscription has been canceled, and you won't be billed again. Your forum account has been deleted as requested. Thanks for using our VPS service.
  19. Is it gone now?
  20. The email address of this forum account doesn't match the email address the VPS was created with. In order to prevent people from pretending to be you by creating similar email addresses and then deleting your data we have to verify that the exact email address matches. It looks like you have 2 forum accounts, so it's the other one you need to post from, or you could also email your cancel request to support@heliohost.org. Whichever is easier for you.
  21. Changed.
  22. DKIM, SPF, and DMARC have been set up for the domain gebu8f.com. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  23. Eventually you will be able to move to Johnny if you want.
  24. Yes, the move page in the dashboard would allow you to move back to Tommy, but it wouldn't be free. You would have to pay $1. An admin can move you back for free if you ask.
  25. Morty is now available for all existing users to transfer their accounts to. If you have an existing account on Johnny or Tommy you can now use the dashboard page https://heliohost.org/dashboard/move/ to move yourself to our new flagship server, Morty. Morty is the fastest server we have ever built, running on the fastest processor we have ever purchased, using the fastest SSD raid array we have ever had, and the fastest memory our processor supports. Thanks to 82 amazing donors during our last fundraiser we were able to raise enough money to purchase our newest server which is home to Morty, among other things. The largest of those donors have been beta testing Morty for the last couple weeks, and a few issues that they found have been fixed. Morty is now ready to launch to the existing users. The move page in the dashboard is 100% automated, so if you decide to move to Morty you can do so without any help from an admin, and without even talking to anyone if you don't want to. That said, we would love to hear what you have to say about our new server if you decide to try it out, or if you have any feedback about the transfer process. There will eventually be two ways to pay for Morty, the monthly subscription and the prepay option. Right now only the prepay option is available, but you can get $6 of Morty balance for only $5, which could keep your website online for 6 months. There is also the option to buy $12 balance and $24 balance for discounted rates. Keep in mind if your account uses more than 100 GB memory or 10k CPU in a day we will charge you an extra $0.0005 per 1 GB memory and $0.005 per 1k CPU rather than suspending you. So if you have a lot of overages the $6 balance won't last you a full 6 months, but we will email you when the balance gets low. Morty isn't available for new users yet, so the only way to get on Morty is to move an existing Johnny or Tommy account. Morty will be available for new users in a week or two. We'll make another news post when this is option is available.
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