Krydos

It's ok. I merged the billing for VPS80 and VPS111. 2 GB memory, 2 CPUs, and 50 GB storage is $37.80 every 6 months after the 10% discount, and since you have two VPS it will bill $75.60. VPS80 had $20.59 credit remaining and VPS111 had $18.46 remaining. Pooling your remaining credit means your VPS are both paid in full until 2026-06-05. I have modified your Stripe subscription to bill for both VPS on that date. Let us know if you need help with anything else.

I took a look at VPS111 and it is indeed very low on memory. It only had 200 MB free memory, and 700 MB of swap was in use. We recommend adding memory until your swap stay at 0 MB or very low like 50 MB or less. This would explain why you mentioned seeing timing out errors. If you run out of memory and your VPS starts to swap it can get very slow. I took a look at VPS80 and it's even worse. Only 100 MB free memory and all 2 GB of swap is in use, and the load is way too high. You can upgrade your memory by going to https://heliohost.org/dashboard/upgrade/ If you want to upgrade VPS111 use the username jsabarese to login. If you want to upgrade VPS80 use the username jelio to login.

Thank you for increasing your Morty prepaid balance. You had $-0.0207 plus $20 plus $5.2631 bonus brings your total to $25.2424. Based on your usage for the last month your new estimated expiration date is 2028-04-06, but if your memory usage and CPU usage increases this may run out sooner. We'll send you emails from time to time explaining how your balance is being used. Let us know if you need help with anything else.

You can disable modsecurity rules yourself. 1. Login at https://heliohost.org/login/ 2. Click Continue to Plesk. 3. Click Websites & Domains in the left navigation pane. 4. Click your domain to expand the view. 5. Click the Dashboard tab along the top. 6. Click Web Application Firewall icon in the bottom right corner. 7. Type the ID "210580" into the Security rules IDs box (without the quotes). 8. Click ok at the bottom of the screen. 9. Wait for up to 2 hours for Apache to restart. Let us know if you run into any issues with the above process.

It looks like the upgrades from yesterday broke some of the email functionality of the Tommy server. Webmail wasn't working and receiving emails was failing as well. However, sending emails continued working. Webmail and incoming mails should be fixed now. Any emails that were sent to domains on Tommy overnight should work now because the remote mail servers should continue retrying now that the server is correctly accepting mail again. So no emails should be lost, but rather just delayed a bit. Thanks to the users who reported these issues. Let us know if you're noticing any other issues on the Tommy server after the upgrades.

I changed the password on your VPS, logged in with the new password at https://heliohost.org/dashboard/cancel/ and clicked the cancel button for you. Everything seems to have worked fine, so I'm not sure why it didn't work for you. Anyways, thanks for being a VPS customer since 2021. If you have need of a VPS again in the future I hope you'll come back. Let us know if you need help with anything else.

PHP 8.5 is now available on both our Tommy and Morty plans. We will be installing PHP 8.5 on the free Johnny server in a few weeks as well. We've also taken the opportunity to upgrade Plesk to the latest version and do a thorough upgrade of all system packages. The performance for the Tommy server has been a little slow for the last few hours due to high load, but things are going back to normal now. There may have been a few errors messages as various services restarted, but now that the maintenance is over let us know if any of the error messages persist. We try to avoid doing upgrades too often, because they can cause downtime and slow performance, but it's critical to keep everything up to date to avoid vulnerabilities.

Those are both default modules that are present in all Python installs, and don't need to be requested.

I have credited the 3 month payment to your VPS, and it now expires on 2026-06-05. Thanks for making a new payment.

DKIM, SPF, and DMARC have been set up for the domain orionelectronica.com.ar. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

At some point this disk usage issue was fixed. I have added the requested aliases without a redirect. In order to host them with us you'll need to fix your DNS settings though.

If you decide to use our NS records, ns1.heliohost.org and ns2.heliohost.org, we can set this up for you. If you want to use external DNS, such as Cloudflare or your registrar's DNS system, you'll have to set these records up yourself.

If someone goes to wds657.helioho.st do you want them to get redirected so their browser URL box says orionelectronica.com.ar?

Thanks for the response. I have started the existing Tommy account moving to Morty. If you forgot the password you can set a new password at https://heliohost.org/reset/

The other account was jazz created in 2017. I merged the two forum accounts for you so none of the posts are lost, and kept the username Snooze. Your forum email and hosting email match now too as you wanted.

No problem.

I have started the reset, and you'll get an email in a few minutes from no-reply@heliohost.org with instructions and a link to continue to account reset process. You'll be able to choose a different username after clicking that link. Let us know if you need help with anything else.

You can download your full backup from the old account at https://heliohost.org/backup/ and then restore the parts you need into your new account. Let us know if you need help with anything else.

Installed. You can see the current list of installed modules and their versions for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py

Your VPS has finished building, and I installed aaPanel for you. If you login via SSH with the IP address in the email, the username jelio and the password you just picked during signup you can see the aaPanel information by running this command cat /home/jelio/aapanel.txt Let us know if you need help with anything else.

It looks like PayPal worked. I can install aaPanel for you after it finishes building.

When you set up your last VPS you were having issues with your credit card because it had expired or something if I recall correctly so you weren't able to use PayPal. Go to https://heliohost.org/vps/subscription/?mem=1&cpu=2&hdd=50&os=ubuntu24 and see if PayPal is working for you now.

You can see the bandwidth in Plesk by going to 1. Login at https://heliohost.org/login/ 2. Continue to Plesk 3. Click Websites & Domains in the left navigation. You can see your overall memory and CPU usage by going to 1. Login at https://heliohost.org/dashboard/load/ It isn't possible to list the memory and CPU per domain, but I can say that 99% of your memory usage comes from having WSGI restart access enabled on atenahub.app.br.

I just moved the files from shoonyacapital.heliohost.us to shoonyacapital.com without looking at what they were. When you use the Laravel toolkit in Plesk it changes the document root which is required for Laravel to function properly. You'll probably need to use the Laravel toolkit again on the new shoonyacapital.com domain to get the document root set correctly. If it's too much of a mess the recommended way to remove all the Laravel stuff is to do an account reset.