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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. It looks like the payment went through correctly at 8:06am, about 45 minutes before you emailed this, and your VPS is already powered back on. Let us know if you're still having any issues.
  2. It looks like the payment went through correctly at 8:06am, about 6 hours after you emailed this, and your VPS is already powered back on. Let us know if you're still having any issues. I also want to point out that you've had quite a few warnings that you ignored. If keeping this VPS online is so important you may want to make sure you're checking your email. 2026-02-12 04:47:00 PayPal emailed you to let you know your payment failed. 2026-02-17 04:08:00 PayPal emailed you again to let you know your payment failed a second time. 2026-02-17 18:53:00 We emailed you to let you know that your VPS payment had failed. 2026-02-20 02:06:11 Since you had ignored all the emails, we assumed you had abandoned the VPS, and powered it off. If you're not receiving any of these emails you may want to check your spam settings.
  3. It looks like the payment went through correctly at 8:06am, about 5 hours after you posted this, and your VPS is already powered back on. Let us know if you're still having any issues.
  4. Installed. https://php83.krydos1.heliohost.org/
  5. Backups 637.40 MB Emails 0 MB Files 963.19 MB Trash 36.73 MB Logs .44 MB PSQL 0 MB MariaDB 0 MB Total 1637.76 MB 964M /home/freethyroxine.xyz/httpdocs 12K /home/freethyroxine.xyz/.composer 8.0K /home/freethyroxine.xyz/.ssh
  6. Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.
  7. The DNS records have been set.
  8. WSGI restart access has been removed from the domains thelema93.com.br and arniskali.com, but WSGI restart access is still enabled on the domains casamarcial.com.br and atenahub.app.br.
  9. Any update on this?
  10. No problem. Let us know if you need help with anything else.
  11. We received the payment, and your VPS will be built soon. We'll email you when it is ready. Thanks.
  12. Try this link https://buy.stripe.com/dRmcN78bQ8ov9Zvc8Rco00g
  13. Like the auto-reply email says our email system doesn't support binary attachments such as images or videos. Which plan are you trying to signup for?
  14. Thanks for letting us know. Your account has been unsuspended.
  15. You don't need a PayPal account to signup for a VPS. On the payment page have you tried clicking the button labeled "Debit or Credit Card"?
  16. It's always been possible to spoof the from header. That's the entire reason SPF, and later DKIM was invented, to make sure the from address in the email is authorized to be sending these emails. It looks like your domain doesn't have SPF or DKIM set up so I went ahead and did that for you. Now when someone tries to send emails as you, the receiving email server will be able to check the SPF and DKIM values from our DNS, and know that they weren't actually sent by your domain. The receiving email server will either delete them or mark them as spam.
  17. Yes, we read the email before we forwarded it to you. The IP address 46.185.128.173 which appears to be Amman, Jordan using the email address contact@mejuri.com sent the phishing email to contact@softhauz.ca on Morty, and then since you have everything forwarding to softhauz@outlook.com then Microsoft is complaining that we're sending phishing emails to them. We've not blaming you for receiving a phishing email, we're asking you to please not forward phishing emails to Outlook so Morty's sender IP address isn't ruined. If you think your Morty account is hacked we can suspend it and set up a fresh account for you.
  18. Ok.
  19. Subdomain added. root@control [~]# dig +short A @ns1.heliohost.org cloud.luan.eng.br 64.62.199.199 root@control [~]# dig +short AAAA @ns1.heliohost.org cloud.luan.eng.br 2001:470:1:1ee::131
  20. It's already a little late for OP, since they already purchased the VPS, but for anyone who searches and finds this topic. You don't need SSH access to run a Discord bot. You can see our guide for running a Discord bot at https://wiki.helionet.org/Discord_Bot This guide will work on Morty, Tommy, or the free Johnny plan even without SSH. That said, SSH does make it easier, so it's fine to get a VPS instead if you'd prefer to do it that way. Your VPS currently expires on 2026-08-13. $19 of Morty credit is worth about 160 days on the Mercury VPS with the 10% discount for paying 6 months in advance, so your new expiration date is 2027-01-20. We'll email you on that date with a link to pay for the next 6 months if you want to continue the subscription.
  21. Krydos

    More Free Accounts

    Since our Johnny server is scheduled to be upgraded to faster hardware soon, so we've decided to increase the number of free accounts that we allow new users to create each day. After increasing the limits a few days ago we've seen free signups stay open for 10 minutes, 20 minutes, and even as much as 48 minutes. Keep in mind we have no direct control over how long free signups are open. We just monitor the uptime, speed, and load of the Johnny server. Then we take into consideration how many accounts get abandoned and go inactive each day. Finally we use all of that data to give away as many free accounts as we can, while still keeping the Johnny server "usable". Our goal is 97% uptime, and a load level of less than 20, which we consider good enough for a free service. If you need better uptime, or a faster loading website we have several upgrade options available. At times we've seen 20 accounts get reserved in less than a second, so even after raising the limit, it's still possible for signups to fill quickly. It really just depends on how many people are trying to signup each day. We generally don't disclose the exact number of signups available each day, because it can vary from day to day, but since the recent increase has caused free signups to stay open for nearly an hour it may be worth mentioning. If you're not very quick at clicking, this might be a good opportunity to get a free account, but if the uptime and speed of Johnny start dropping we may need to decrease the signups again. Our goal is to have free signups stay open as long as possible each day, but our free service is very popular so it tends to fill quickly. Let us know if you have any questions, or comments.
  22. First of all, you're on the Johnny server which is considered an experimental server. We don't recommend running a business on the free plan, because like you said yourself, your customers are always going to contact you asking about downtime, and frustrate you. We recommend using the free Johnny server to experiment with your website to get it working where you are the only visitor with only test accounts. Once your website is working well, and you're ready to release your business to actual customers we recommend upgrading to the Morty server. Second, the license we use on the Johnny server is a non-profit license, and the terms of the license specifically say that commercial websites cannot be hosted on it. The Morty server is running on a commercial license so it's acceptable to run businesses on it. When we find that people are running businesses on the Johnny or Tommy server we are sometimes forced to suspend them. It's possible we may have to suspend your website if you really are running a commercial business on the free Johnny plan.
  23. Like it says in the auto-reply, our email system does not accept attached files, including images. Can you describe the error in the image in words, or upload the photo to some image hosting site such as imgur.com and post a link here instead of attaching it.
  24. Well, it's been a week and you still haven't figured out how to click a link and delete your own account, so I'll go ahead and delete your account for you. Thanks for using our free hosting service.
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