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Everything posted by Krydos
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Thanks for the response. I have started the existing Tommy account moving to Morty. If you forgot the password you can set a new password at https://heliohost.org/reset/
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No problem.
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I have started the reset, and you'll get an email in a few minutes from no-reply@heliohost.org with instructions and a link to continue to account reset process. You'll be able to choose a different username after clicking that link. Let us know if you need help with anything else.
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Installed. You can see the current list of installed modules and their versions for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py
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Your VPS has finished building, and I installed aaPanel for you. If you login via SSH with the IP address in the email, the username jelio and the password you just picked during signup you can see the aaPanel information by running this command cat /home/jelio/aapanel.txt Let us know if you need help with anything else.
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It looks like PayPal worked. I can install aaPanel for you after it finishes building.
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When you set up your last VPS you were having issues with your credit card because it had expired or something if I recall correctly so you weren't able to use PayPal. Go to https://heliohost.org/vps/subscription/?mem=1&cpu=2&hdd=50&os=ubuntu24 and see if PayPal is working for you now.
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You can see the bandwidth in Plesk by going to 1. Login at https://heliohost.org/login/ 2. Continue to Plesk 3. Click Websites & Domains in the left navigation. You can see your overall memory and CPU usage by going to 1. Login at https://heliohost.org/dashboard/load/ It isn't possible to list the memory and CPU per domain, but I can say that 99% of your memory usage comes from having WSGI restart access enabled on atenahub.app.br.
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I just moved the files from shoonyacapital.heliohost.us to shoonyacapital.com without looking at what they were. When you use the Laravel toolkit in Plesk it changes the document root which is required for Laravel to function properly. You'll probably need to use the Laravel toolkit again on the new shoonyacapital.com domain to get the document root set correctly. If it's too much of a mess the recommended way to remove all the Laravel stuff is to do an account reset.
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Oh, it looks like you had Laravel installed on the heliohost.us domain. Did you use the Plesk Laravel toolkit to install it?
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Glad to hear it. Let us know if you need help with anything else. Also please note that our goal is to respond to all support requests within 24 hours. There is no need to send a follow up email 9 minutes later. If you haven't heard back from us after 24 hours it is ok to send a follow up email to make sure we didn't miss it.
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The domain shoonyacapital.com has been added to your account, and it should start working in 5-35 minutes. The domain shoonyacapital.heliohost.us has been set up with a 301 permanent redirect to shoonyacapital.com.
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python modules [Solved] PYTHON MODULES REQUEST!
Krydos replied to reyaan's topic in Escalated Requests
Thank you for answering the question. Since you're not using Django or Flask it's possible for you to use a virtual environment. I have create a virtual environment for you located at /home/reassist.helioho.st/reyaanvenv/ and installed the requested modules on it for you. Instead of /usr/bin/python3.12 use /home/reassist.helioho.st/reyaanvenv/bin/python3.12 instead. You can see the information and installed modules for your virtual environment at https://reassist.helioho.st/pyinfo/ -
Are you planning on redirecting people who go to shoonyacapital.heliohost.us so their browser shows them on shoonyacapital.com?
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Since you never responded to this, I backed up the old account that was causing the conflict, and finished the creation of the new account for you.
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[Solved] Request to Add Addon Domain with Separate Directory
Krydos replied to goranpostas's topic in Escalated Requests
The domain has been added, but in order to actually host it with us you must do 1 of the following 2 options. Use our nameservers by logging in to your registrar and setting your NS records to ns1.heliohost.org and ns2.heliohost.org Use any external DNS that you want, Cloudflare is a popular free option, and create an A record with the value 64.62.151.106 and an AAAA record with the value 2001:470:1:1ee::2009 -
[Solved] Request to Add Addon Domain with Separate Directory
Krydos replied to goranpostas's topic in Escalated Requests
When we add an addon domain the default directory structure is /home/goranpostas.helioho.st/horoskop.life/ Can you explain why you can't use the default, and need to have the tld removed from the directory? -
[Solved] Request to Add Addon Domain with Separate Directory
Krydos replied to goranpostas's topic in Escalated Requests
Plesk doesn't do /home/username/ it does /home/maindomain/ which in your case would be /home/goranpostas.helioho.st/ I've actually looked into whether it would be possible to reconfigure Plesk to do /home/username/ because I would prefer that too, but it isn't possible. -
python modules [Solved] PYTHON MODULES REQUEST!
Krydos replied to reyaan's topic in Escalated Requests
I didn't ask if you wanted any other modules. I asked: -
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Maybe the module(s) require proc_open? If that is the case maybe you can use some other module that doesn't require proc_open?
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I picked several random accounts on Tommy that are using PHP 8.3, and proc_open() was correctly disabled on all of them as it should be. I'm not sure why it would have been enabled for you, but not anyone else.
