Krydos

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Your subscription has been canceled and you won't be billed again. Thanks for using our VPS service.

We are happy to announce that we have now finished moving all of the accounts on our old Tommy server to the newly upgraded server, and will be shutting down the old server soon. If you use our nameservers, your DNS records have been updated to the new server for you and your account was moved with zero downtime, but if you use external DNS, such as Cloudflare, we can't update your records for you. You need to check your email and use the IP addresses that we emailed you on your external DNS provider. If you have been living under a rock, not reading any news posts, ignoring our emails, and haven't updated your DNS records yet, you may have noticed that your website just went offline. This is your final warning: The old Tommy is being retired. We will be deleting the old server in a couple days so make sure you check your account and let us know if anything is missing, didn't get transferred correctly, or if you have any other issues. Let us know if you need help with anything.

Created. I believe it will be /home/dl5ark.heliohost.org/mybo.dl5ark.heliohost.org/ Yes, each subdomain can have a different PHP version.

You can have up to 10 domains or subdomains on your account, and each one can have a different PHP version. For instance you could do blitz.dl5ark.heliohost.org, anotherproject.dl5ark.heliohost.org, etc

Yep, I can confirm that GD imagettftext() function on Tommy's PHP 5.6 is broken, and I can't get it to even produce an error. I suspect it is Plesk's fault because we just use the package plesk-php56-gd.rpm and they probably made some mistake compiling it. Some options: We can report it to Plesk and see if they will fix it. We could uninstall the Plesk package, and compile GD ourself from source, but that seems like too much work and may break other things. We could use a version of PHP where GD actually works, such as 7.4, but that may not be an option if too much of the rest of the code requires 5.6. We could move your website to Lily where I think PHP 5.6 has GD and it actually works. We could move you to a VPS which start at $4 per month https://heliohost.org/vps/ You could use Image Magick instead of GD. Example code below: <?php // font size and colors $fontsize = 53; $width = 800; $height = 200; $bg = "#fbfbfb"; $fg = "#000000"; $text = "Hallo, Welt!"; // initialize the imagick stuff $image = new Imagick(); $draw = new ImagickDraw(); $pixel = new ImagickPixel($bg); // load font $draw->setFont("./DejaVuSansMono-Oblique.ttf"); $draw->setFontSize($fontsize); $draw->setFillColor($fg); // make background $image->newimage($width, $height, $pixel); // add text to background $image->annotateImage($draw, 100, 150, 0, $text); $image->setImageFormat("png"); header("Content-Type: image/png"); echo $image; Example using the above Image Magick code on PHP 5.6: Example using your GD code on PHP 7.4:

Thanks for letting us know. If anyone else has any issues migrating to the new version of Perl we'll suggest this solution to them as well.

Your subscription has been canceled, and you won't be billed again. Thanks for using our VPS service.

I added these lines use File::Basename; use lib dirname (__FILE__); and it seems to work now. The old Tommy has Perl v5.16.3 and the new Tommy has Perl v5.32.1 so maybe there was some change between these versions. Let us know if there are any other issues.

Would you like to have your forum username changed to match your hosting account? This makes it a little easier for us to help you because we don't have to spend as much time figuring out who you are.

The account fdevillalobos is actually a suspended Johnny account but I figured out what you meant. I have added it to my todo list to make the move script copy over remote PostgreSQL access, but for now I manually copied everything over.

Exec() is disabled on shared hosting, Tommy, Johnny, and Morty. If you need exec() you'll need to get a VPS https://heliohost.org/vps/

You have to request remote access again for PostgreSQL database after being moved. If you want to be able to enable remote connections yourself you can use MariaDB instead. Remote access enabled. host=65.19.154.90 port=5432 username=fudobi_admin_strange dbname=fudobi_strange password=<set in Plesk>

Your account will be moved shortly.

You're on the new server now.

Good idea. It's been updated to include that information.

The module mysqlclient has been installed on Tommy's Python 3.12. You can see the current list of installed modules at https://krydos1.heliohost.org/pyinfo/info3.12.py

We could always upgrade your VPS some more if it doesn't support running two copies of your site, but like I said as long as you password protect your development site it shouldn't cause too much load. A Wordpress site with zero visitors causes zero load. It's not like there is any constantly running processes that take up memory.

I don't see where you canceled your service? Did you email us? Your forum account only has 1 post. If you don't cancel it just keeps billing forever with the assumption that you're still using the service. Sure.

Making backups is pretty easy. Just tar zcvf your files, and mysqldump your database occasionally. You certainly don't need 10 GB of memory to do that. I would recommend automating the backups with cron, and then scp the files off somewhere secure. You can leave the backups on your server, but it's best practice to keep backups in several different locations to be safe. What I do is make a test domain like dev.yourdomain.com and password protect it so only you can access it. Then make the changes there where people can't see it, and then when it looks good copy the changes over to your main domain.

This is why the email you received after being moved has a giant Login button at the bottom, and explains at great length that logging in via any url other than https://heliohost.org/ or https://heliohost.org/login/ is a bad idea.

Your account was transferred from cPanel. Those old transfer accounts have all sorts of strange bugs. Since we have so few transfer accounts left, and there are no new transfer accounts being created I no longer waste my time trying to fix them. As long as people don't have any issues with these ancient accounts we just leave them alone, but as soon as they start to have bugs the first thing we recommend is a reset. If you can't get it to work on your own the only remaining option is to do a reset. This process deletes all your current content and recreates your account with all the default settings which fixes all the strange cPanel transfer issues because the account is created directly on Plesk. If you want to switch your main domain back to the old Tommy to get the website working again immediately we can do that, and then we can allow you to have 2 accounts at once, one on the old Tommy and one on the new Tommy. Then once you get everything working on the new Tommy we can move your main domain to the new account as well.

I don't even see a test.py file. Did you delete it already? How are you logging in to your account?

Your site appears to be working fine. Let us know if you have any other issues.

You're on the new server now. Let us know if you are able to login using the same password as before. If there are any other issues with the move please let us know about them as well.