Hi Krydos
This is Marco mm@marcomessina.com hosted as mm1.helioho.st
When I first started my hosting six months ago, I was set up on Tommy, Then you added a larger storage space on another server for an annual fee. It worked great until recently I switched to Morty (I did it only to pay a monthly fee to support Heliohost)
The subdomain files.mm1.helioho.st you created, was pointing to http://65.19.154.72/files/ and I can still access those files now at that URL
Since one of your techs moved me to Morty, the subdomain no longer connects. I went around with Support to no avail, possibly because what you set up for me was unusual? I cannot find a way to reconfigure my subdomain in Morty DNS. Could you please fix it?
Thanks for your help
Marco