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Everything posted by Krydos
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The domain has been added. Here are the DNS records we would use for DKIM, SPF, and DMARC if you were using our nameservers. You can copy them over to your external DNS if you want. yieldandco.com. 14400 IN TXT "v=spf1 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 ~all" _dmarc 14400 IN TXT "v=DMARC1; p=quarantine" _domainkey.yieldandco.com. 14400 IN TXT "o=-" default._domainkey.yieldandco.com. 14400 IN TXT ( "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAu3Obrx3rMwBWAcYrNHQi6whLuUAIMKDoqYpnHarAMc6vtRFlhX8yqG5yh3HXrcx9VyfxoK8LxSr9jdwLz+uXHvwXipIgCTFQ0RiKJespyW41hCHgChKLeqohlU+HDFezpzm9OmQswmsj9cD1wM7aqO7HjnHf8AByekHgpEDvpNrBKomnQoVLgV4DEMl5RAesm" "HsQaX1z3Ot5V+b6m4npxo9TZlhsWpTlmX4uY8NZkrsoIu4p8gmaCvk4oOdRGLaHKFjon3hqAohpluiEaBqbbhnfO3UGoqUBy4hWvQO29sMydUR71OTmGsbQ7A2ujLjEKNya5VIZeKxRajVUKQPq1QIDAQAB;" ) If you want emails to this domain to be delivered to your Johnny account you'll also need to set your MX record to johnny.heliohost.org. If you'd like to use webmail on Johnny you can enable that through Plesk, and then it should start working after the next Apache restart. Let us know if you have any questions.
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Remote access was already enabled for that database, and the remote access was transferred to Morty when your account was moved. The problem is you're using the host "morty.heliohost.org" and you should be using the host "65.19.154.94". Thanks for translating it to English for me. host=65.19.154.94 port=5432 user=camilogeo_admin dbname=camilogeo_gis password=<set in Plesk>
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I can't read that language. Let us know if there is something we can help you with.
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You're being moved to Morty. Your trial will end on 2025-08-26. The postgis extension has been created on the camilogeo_gis database.
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According to my research PayPal does work in Egypt, but you can't send or receive money via "friends or family" which is fine for us because we always use "services or goods" for payments anyways. If someone asks you to send them money via PayPal as "friends or family" it is probably a scam because there is no buyer protection and you won't be able to dispute the payment. We also have Stripe which we are planning on integrating into our website at some point. We already allow people to donate for Tommy, make a Morty purchase, or set up a VPS subscription using Stripe payment links, but it's not integrated into our website yet. People just have to ask us for a link.
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[Solved] VPS Subscription Renewal (and Morty Account top up)
Krydos replied to msbsurfi's topic in Escalated Requests
I tested the download speed of your VPS and found it to be about 93.1 MB/s: root@vps112:~# wget https://heliohost.org/speedtest/100MB.bin --2025-08-19 00:26:03-- https://heliohost.org/speedtest/100MB.bin Resolving heliohost.org (heliohost.org)... 65.19.141.66 Connecting to heliohost.org (heliohost.org)|65.19.141.66|:443... connected. HTTP request sent, awaiting response... 200 OK Length: 104857600 (100M) [application/octet-stream] Saving to: ‘100MB.bin’ 100MB.bin 100%[====================================================================================================>] 100.00M 93.1MB/s in 1.1s 2025-08-19 00:26:04 (93.1 MB/s) - ‘100MB.bin’ saved [104857600/104857600] I also tested the speed of Morty, which is on a faster hard drive array, which is slightly faster at 104 MB/s: root@morty [~]# wget https://heliohost.org/speedtest/100MB.bin --2025-08-18 18:27:39-- https://heliohost.org/speedtest/100MB.bin Resolving heliohost.org (heliohost.org)... 65.19.141.66 Connecting to heliohost.org (heliohost.org)|65.19.141.66|:443... connected. HTTP request sent, awaiting response... 200 OK Length: 104857600 (100M) [application/octet-stream] Saving to: ‘100MB.bin’ 100MB.bin 100%[====================================================================================================>] 100.00M 104MB/s in 1.0s 2025-08-18 18:27:40 (104 MB/s) - ‘100MB.bin’ saved [104857600/104857600] The difference in speed only makes 100 MB download take a tenth of a second longer though. I wouldn't say that 93.1 MB/s is annoyingly slow though. Seems pretty fast to me. -
One of the ways you can help out and volunteer for HelioHost is by replying to emails that people write in if you know the answer to the question. The emails aren't public, but anyone in the community who has an account can help each other out with stuff like this. If only the current admin could see support requests we would never get any new people helping out, and we would never promote any new admins. Everyone here, including myself, started out as a normal user without any special access, and decided to give back to the community by answering simple questions and making the admins job easier so they can focus on adding new features, and more complex issues.
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Johnny doesn't support PostGIS because he's too old. Same with Tommy. Right now only Morty and VPS plans support PostGIS. If you'd like to make sure Morty can do what you need we can give you a week trial, and if everything works the way you want you can make a payment to stay on that server. We will be upgrading Tommy and Johnny to support PostGIS too, but it may be a few months out still.
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We have a list of ideas of how people can help listed on our wiki https://wiki.helionet.org/How_You_Can_Help Let us know if any of them sound good to you, and we can provide further guidance.
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To prevent a directory listing you can put an index file such as index.html or index.php.
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n1.heliohost.org and ns2.heliohost.org
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Yep, that was pretty dumb.
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Yeah, I'm curious what you have to say about this too.
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Remote access enabled. host=64.62.151.106 port=5432 user=camilogeo_admin dbname=camilogeo_ppgcs password=<set in Plesk>
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Just wanted to let you know that we're still holding on to your VPS data, and it can be powered on whenever you want. We will continue to hold onto the data until at least September 25th, but let us know if you'd like to power it on sooner.
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Remote access enabled. host=64.62.151.106 port=5432 user=camilogeo_admin dbname=camilogeo_gis password=<set in Plesk>
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[Solved] VPS Subscription Renewal (and Morty Account top up)
Krydos replied to msbsurfi's topic in Escalated Requests
Your balance was $2.7100 plus $6.00 means you're at $8.7100 now. Your old subscription has been canceled so it will stop trying and failing to bill you, and your new subscription has been linked to your VPS. Your VPS now expires on 2025-02-15. I noticed you randomly received a verified review link on 2025-07-25. We would really appreciate it if you could spend a minute or two to click the link in the email and leave a 5 star review. Since we're a small non-profit powered by donations we don't have a budget for advertising so 5 star reviews like this goes a long way towards finding new customers, and only takes a bit to write a sentence or two about your experience using our hosting. We recommend using the link in the email to leave a verified review because 5 star reviews that don't use the verified link pretty much all get deleted. Thanks for the payments. Let us know if you need help with anything else. -
[Solved] VPS Subscription Renewal (and Morty Account top up)
Krydos replied to msbsurfi's topic in Escalated Requests
The saved Visa card ending with 9921 failed to bill as you expected. Here is a link to pay for another 6 months of Mercury VPS. https://buy.stripe.com/5kAaEWf8t68GeKkdQQ -
The move process is fully automated, and you've already been moved to Morty. You should have gotten one email about the move starting already. When you receive the next email the move process will be done.
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1. We haven't automated the Morty balance emails yet, but yeah, when we do we could set it up to give people a week's notice. 2. Yes, you can go to https://heliohost.org/dashboard/move/ to move yourself back to Morty. You haven't lost anything. Your account just got moved to Tommy instead of Morty, and all of your domains appear to be working. Drupal is trying to install on one domain. The next domain has an unexpected error of some sort. The third domain doesn't appear to have any files uploaded yet, but the domain itself works fine. The 4th domain looks perfect to me. It's possible the errors were caused by being moved, for instance, if your database connection specified Morty's IP instead of localhost it would continue trying to connect to a non-existent Morty account even though it was on Tommy now. If you use localhost for the database connection then it would work no matter which server you were moved to. Morty is $1 per month. It looks like you paid $5 for a $6 prepaid balance on 2025-02-04. You didn't have any overages and your balance ran out around 2025-08-04 as expected.
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Did you get the email we sent you on 2025-08-08 16:12 letting you know that your Morty balance was used up? Did you get the email we sent you on 2025-08-11 14:02 letting you know your account was being moved to Tommy for not paying? Did you get the email we sent you on 2025-08-11 15:47 letting you know that move was complete and you may need to update your DNS records?
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Yes, the VPS plans have between 2 and 8 CPU cores. The internet speed is 1 Gbps. Not sure what you mean by "Is it good for protection?"
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The domain has been removed. If you want you can set up a second Morty account so you can have 20 domains total. 10 on account1 and 10 on account2.
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Disabling a domain doesn't delete it. The disabled domain will still show up in your account, but it will no longer work and if anyone goes to the domain in a browser they will see a queued page.
