Krydos

Remote access enabled. host=64.62.151.106 port=5432 user=camilogeo_admin dbname=camilogeo_ppgcs password=<set in Plesk>

Just wanted to let you know that we're still holding on to your VPS data, and it can be powered on whenever you want. We will continue to hold onto the data until at least September 25th, but let us know if you'd like to power it on sooner.

Remote access enabled. host=64.62.151.106 port=5432 user=camilogeo_admin dbname=camilogeo_gis password=<set in Plesk>

Your balance was $2.7100 plus $6.00 means you're at $8.7100 now. Your old subscription has been canceled so it will stop trying and failing to bill you, and your new subscription has been linked to your VPS. Your VPS now expires on 2025-02-15. I noticed you randomly received a verified review link on 2025-07-25. We would really appreciate it if you could spend a minute or two to click the link in the email and leave a 5 star review. Since we're a small non-profit powered by donations we don't have a budget for advertising so 5 star reviews like this goes a long way towards finding new customers, and only takes a bit to write a sentence or two about your experience using our hosting. We recommend using the link in the email to leave a verified review because 5 star reviews that don't use the verified link pretty much all get deleted. Thanks for the payments. Let us know if you need help with anything else.

The saved Visa card ending with 9921 failed to bill as you expected. Here is a link to pay for another 6 months of Mercury VPS. https://buy.stripe.com/5kAaEWf8t68GeKkdQQ

The move process is fully automated, and you've already been moved to Morty. You should have gotten one email about the move starting already. When you receive the next email the move process will be done.

Added.

1. We haven't automated the Morty balance emails yet, but yeah, when we do we could set it up to give people a week's notice. 2. Yes, you can go to https://heliohost.org/dashboard/move/ to move yourself back to Morty. You haven't lost anything. Your account just got moved to Tommy instead of Morty, and all of your domains appear to be working. Drupal is trying to install on one domain. The next domain has an unexpected error of some sort. The third domain doesn't appear to have any files uploaded yet, but the domain itself works fine. The 4th domain looks perfect to me. It's possible the errors were caused by being moved, for instance, if your database connection specified Morty's IP instead of localhost it would continue trying to connect to a non-existent Morty account even though it was on Tommy now. If you use localhost for the database connection then it would work no matter which server you were moved to. Morty is $1 per month. It looks like you paid $5 for a $6 prepaid balance on 2025-02-04. You didn't have any overages and your balance ran out around 2025-08-04 as expected.

Did you get the email we sent you on 2025-08-08 16:12 letting you know that your Morty balance was used up? Did you get the email we sent you on 2025-08-11 14:02 letting you know your account was being moved to Tommy for not paying? Did you get the email we sent you on 2025-08-11 15:47 letting you know that move was complete and you may need to update your DNS records?

Yes, the VPS plans have between 2 and 8 CPU cores. The internet speed is 1 Gbps. Not sure what you mean by "Is it good for protection?"

The domain has been removed. If you want you can set up a second Morty account so you can have 20 domains total. 10 on account1 and 10 on account2.

Disabling a domain doesn't delete it. The disabled domain will still show up in your account, but it will no longer work and if anyone goes to the domain in a browser they will see a queued page.

Like it says in your dashboard, users cannot add or remove domains on their own yet. We're planning on adding this functionality eventually, but there is no ETA when it will be added. In the meantime an admin can remove the domain for you if you let us know which domain it is you'd like removed.

Deleted.

Ok, the pending suspension on the wk account has been canceled.

Was there an error when you clicked the link in the email, or did you not even get the email?

Why didn't your friend create their own account?

If the account wk is yours, who does the account wkyili belong to?

No problem. Thanks for reporting the issue. It was due to a bug in the code which has been fixed, and future Morty signups should work for other people now.

Try the new invite I just sent you.

10 heliohost.us or helioho.st domains. If you buy a .com or whatever and use external DNS you can have as many domains as you want.

Added.

The pending suspension for horritz has been canceled as well. Thank you for letting us know the situation. I have made an exception in our system so you shouldn't get any more of these emails. If a third person in your household wants to make an account let us know in advance of the account being created. Thanks.

I have canceled the pending suspension of the susmita account. What is the username of your partner?

No, if the payment fails we will email you and give you a chance to make a new payment before the VPS is powered off.