Krydos

Thanks for reporting this issue. We recently changed our homepage and we're still working out a few small kinks. The link in the emails should be updated now.

How many characters long was the password?

The account dgtalsan has been assigned a dedicated IP.

Thanks for reporting this issue. Is it all working for you now?

Can you log in to cPanel at http://cpanel.stevie.heliohost.org/ ?

Please clear your cache.

Does http://stevie.heliohost.org:2082/ work?

Stevie still costs $12 for a dedicated IP to get SSL. Tommy is free to use SNI SSL, but it's possible for old browsers to give errors. Purchasing a $12 dedicated IP on Tommy would work in all browsers. Yes.

I'm not seeing any reason why 75.110.162.66 should be blocked. What happens when you try to log in to cPanel without a VPN? Is there any error messages?

Thanks for reporting this. It should be working now. We'll look into reducing the number of pins.

I've found that on older computers with older browsers it can be pretty laggy. It's because your browser is trying to render several thousand pins all at once. It even works on my phone that has a faster processor. Thanks, a variable wasn't updated between testing and going live. It should be fixed now. It looks like you might have javascript disabled. Try it again with javascript enabled. Unless you have permission to have multiple accounts, yes, you should delete your old account before moving.

In the last ~24 hours your site has now attempted to send 59 emails. The reason I let you know how many emails your site had sent was to make sure you were actually sending all those emails. Sometimes people get throttled because their site sends and email for each account creation and bots are creating hundreds of accounts per day. If something like that is happening on your account it would be best to get it under control prior to having the standard email sending limit reinstated because you would run the risk of just getting throttled again immediately. Since you're certain you're going to be able to keep your account under the recommended 50 emails or less per day I have gone ahead and reset the email limit for you. Let us know if you need any further assistance.

In the last ~10 hours your account has attempted to send 32 emails.

Well, there's not much for me to add. As Wolstech already said you exceeded our recommended daily sent email limit without asking us first for permission to send emails above the standard limit and the system automatically throttled you down for being a possible spammer.

Please clear your cache.

That IP is not blocked.

It can take up to 24 hours for the queued message to go away after you're able to log in to cpanel. Make sure you clear your browser cache too because the queued message sometimes gets saved in your browser even though your site is working.

phantomtest.heliohost.org has been deleted.

What is the IP of your server?

We post news about the servers on these forums, twitter, and facebook. Is there another way you would suggest us post news?

Shut down some of your mail clients. If you do anything other than shut down some of your mail clients the mail clients will just create new processes immediately.

Were you aware that we already offer remote mysql access to your databases? Is that not sufficient?

The invisible database bowo_wordpress (from 2012) has been reattached to your account. You should be able to see it now through phpmyadmin. If you can't access phpmyadmin please reset your cpanel password with the synchronize mysql password option checked. You will need to delete any database users who should have access to this database, and recreate them with the same password as your wordpress install is using. Let us know if you have any questions.

The reason you can't change your main domain to vietstar.us is because it's already listed as a parked domain. The domain change script will fail if the domain already exists. If you want to change your main domain first delete the parked domain, and then try changing it. vtworld.tk is working. If you see the queued page clear your browser cache. If the file manager causes you errors if you don't clear your cache... then clear your cache? Maybe I don't understand.

Here's your problem: rutaj6 1369 0.0 0.0 22976 2140 ? S Sep23 0:00 dovecot/imap rutaj6 2605 0.0 0.0 22648 1800 ? S 22:34 0:00 dovecot/imap rutaj6 5947 0.0 0.0 22980 2384 ? S Sep23 0:00 dovecot/imap rutaj6 13405 0.0 0.0 22648 1796 ? S 22:18 0:00 dovecot/imap rutaj6 14858 0.0 0.0 22648 1796 ? S 22:22 0:00 dovecot/imap rutaj6 21923 0.0 0.0 23448 2832 ? S 07:08 0:00 dovecot/imap You can only have 6 processes maximum, and since you're using them all for IMAP then PHP won't run on your account since there isn't a free process slot available. Shutdown a few of your IMAP clients and PHP should start working again.