Krydos

Are the 500 errors constant, or intermittent?

Run the windows command ipconfig /flushdns and you should be able to see your site.

Both domains were working when I checked them. Were you logged into cPanel when you got the 500 errors?

Ok, I tested full backup to FTP on both servers and it worked on both with backup files of over 400mb. I suspect the error message you got was from incorrect FTP server credentials. Either that or it was just an intermittent error that I cannot reproduce. You can import them back in, but you have to extract them on your home pc, and import them piece by piece. What cPanel is warning you is you can't just upload the full backup, and have it all automatically import.

/home1/trickplu/public_html/index.php

When I get some time I'm going to test out this send-backup-via-ftp option. I already tested it on Stevie and it worked perfectly. Johnny is being a little slow though. I'll leave this thread unsolved in the meantime.

root@johnny [/home/ashrafjp/public_html]# du -h --max-depth=1 284K ./cgi-bin 172M ./ojs 84K ./scgi-bin 2.9M ./luxcal 192M ./limesurvey 1.8M ./advpoll 8.0M ./maillist 16M ./helpdeskz-ticket-faq 324K ./cupertino 668K ./images 51M ./livehelper-chat-faq 24K ./new_items 8.8M ./wikkawiki 454M . Looks like you've uploaded a few massive folders there for having "no uploaded files or other staff". Anyways, the backup script should be able to exceed the 500mb limit to create the backup, download it with FTP, and then delete it. Do you really need to do whatever complicated FTP thing you're trying to do?

Anyone can edit the wiki. Just make a post in the wiki requests sub forum, and we can grant you access to edit. The reason Heliohost is free is because the Heliohost community runs this non-profit organization. This means that the admins all started as regular users that started contributing to making Heliohost better. The more helpful you are the more promotions you get.

The default email address that is created with cPanel never works. The 451 error means that the user nozomi@iamnobuna.ga doesn't exist on the server. To fix this error just go to http://stevie.heliohost.org:2082/frontend/x3/mail/pops.html and create nozomi@iamnobuna.ga. Then you should be able to send and receive from that address as expected.

This support request is being escalated to our root admin. Do you get that error when sending from all email addresses or only google? Do you get that error when sending to all @iamnobuna.ga addresses or just one?

Deployed. http://softlab.heliohost.org/REWeb

This support request is being escalated to our root admin. Deployed. http://barcodenetbar.net/Barcode You might want to read http://wiki.helionet.org/Java_Servlet#Edit_index.jsp_Source regarding how to fix your images. You need to prefix each one with two periods and the folder name to get them to not show 404 errors because of the way we have to implement tomcat so it can be shared between many users.

The database balireza_aawp should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.

Deployed. http://softlab.heliohost.org/REWeb/

A link to your backup has been PMed to you.

I didn't realize that was referring to your scripts since it says modules. Generally modules are things you install and include in your scripts. One account may have some modules installed, and another may have different ones. That's what needs to be in /home/<username>/perl to include without an absolute path.

Sorry, the title of your post is and I thought that had been answered especially since you never answered my question Well, it works on Stevie, but not on Johnny. http://krydos.heliohost.org/scgi-bin/test.py If you need this functionality immediately you could move your account to Stevie. It will probably take a recompile of Apache to make this work on Johnny too. We usually only recompile every couple months at the most, but I'll add this to Johnny's todo list. Thanks for bringing it to our attention.

What did you do to fix the problem since I last unsuspended you?

Why does your script have to be in /home/ashrafjp/perl Why not put it somewhere like /home/ashrafjp/public_html/cgi-bin/ Then you could access it by going to http://cairojpdept.heliohost.org/cgi-bin/

Dedicated IP granted.

Database vamdsgn_psc has been restored.

The problem was ns2.heliohost.org had a record of your domain, but ns1.heliohost.org didn't. @admins you can check this by using the dig command on the command prompt or http://heliohost.grd.net.pl/dns-checker/ This only seems to happen to Johnny accounts. Escalate it to me if you see one, and I can fix it quickly. @ashrafjp If you're using windows type on the command prompt ipconfig /flushdns This will flush the DNS records that are cached on your computer. If you can't flush the DNS for whatever reason you can also test your site on another computer, and when the cache expires on its own it will show up properly on all computers.

Does your script work now?

It's because you use cloudflare on those domains, and you haven't updated the A record to your new chinese accessible IP address. http://bybyron.net/php/tools/dns_records.php?domain=hallofshameredbana.tk&rec=NS You can either set your nameservers to ns1.heliohost.org and ns2.heliohost.org or set the correct A record through cloudflare. Either way you have to fix it yourself. We can't do it for you.

Deployed. http://softlab.heliohost.org/REWeb/