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Everything posted by Krydos
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Try adding that domain to your Johnny account now.
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You can see they went green for a couple minutes on http://heliohost.grd.net.pl/monitor/archive/?2016-12-09 at 00:00 UTC which is currently 16:00 Pacific time.
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That domain has been removed from the system.
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Wow, signups filled up in just a couple minutes.
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That username, and domain should now be available on Johnny. Let us know if you encounter any problems creating your new account.
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Sure. Just let us know once you create your Tommy account and we can change the email for you. You can now use that domain on your Tommy account. No one has access to anything on Stevie currently. You'll just have to use your most recent backup until we can find a way to get Stevie working again.
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That's it. We can rename the forum account, or you can pick a different username.
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Sent to the .pl address now.
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https://heliohost.org/signup/ Let us know your username, and domain(s) you want to use on your new account. First of all Eddie (which hosts Cody and Tommy) cost us a LOT of money. The only way we earn any money is from ad revenue or donations. We don't have any paid plans to earn money from, and the people who keep Heliohost running are volunteers. Tommy isn't technically ready for the onslaught of free accounts, but we needed some people to help test him out. Since he uses completely different software than our other servers we're having to adapt and rewrite a lot of our custom scripts to work with him which inevitably unearths bugs. One such bug arose last night which deleted two accounts, so obviously it's a good thing there isn't hundreds of account being created each day because it could have been a lot worse. We have given out quite a few FREE beta invites for Tommy to test out various aspects of his software, but we wanted to do something nice for our donors to show our appreciation and give them back something special for helping keep Heliohost afloat. We decided that allowing them to create accounts on Tommy early would be a nice gesture plus it would give us more test cases to make sure Tommy is fully functional for everyone when we release him publicly. Here's the main thing though, people have gotten a Tommy invite for as little as a dollar, or as much as one very generous donor who gave us over $100. That's not the same thing as a paid plan that requires a monthly payment. These Tommy beta accounts can be used forever too for the one time donation. If you don't want to or can't donate even a dollar you have three options to get a Tommy account: Just wait and hope you get a free invite. Wait until he's publicly released and free for everyone. Be really helpful to other users and get promoted to a volunteer admin which allows you to create a Tommy account. The other thing is as soon as Stevie started having issues we all worked extra long volunteer hours to get Johnny functional again so that people could have a completely free option to use. We don't want to be a paid host, and we will never be a paid host, but we do need donations to continue operation and it doesn't hurt to give people a small reward for their generosity.
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The backup has been placed in your home directory.
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See http://www.helionet.org/index/topic/26723-solved-howto-transfer-subdomain-between-stevie-and-tommy/?p=122459
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[Solved] Howto Transfer Subdomain Between Stevie And Tommy?
Krydos replied to dl5ark1's topic in Customer Service
This probably occurred if you created your account while ns1 was offline. I've synced them up now. -
Done. That will take a little more work, but it's a good idea.
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An invite has already been sent to that email address. Have you checked your spam folder?
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Since Stevie isn't functional at the moment it's fine for you to have more than one account. I have removed almazdentistry.com so you can add it to your Tommy account. Let us know if you need help with anything else.
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Don't forget PHP 7.1.0 RC 6! http://krydos2.heliohost.org/71/phpinfo.php
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Did you enable remote mysql connections? https://johnny.heliohost.org:2083/frontend/paper_lantern/sql/managehost.html
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[Solved] Howto Transfer Subdomain Between Stevie And Tommy?
Krydos replied to dl5ark1's topic in Customer Service
Done. -
[Solved] Howto Transfer Subdomain Between Stevie And Tommy?
Krydos replied to dl5ark1's topic in Customer Service
That's because your forum username is dl5ark and it's trying to create a forum account for you too. Either use a different Tommy username or I can change your forum username temporarily. -
[Solved] Howto Transfer Subdomain Between Stevie And Tommy?
Krydos replied to dl5ark1's topic in Customer Service
Your Tommy invitation should work with that username, domain, and email address now. Let us know if you have any problems. -
That's because your Tommy invite went to the email address that your Stevie account is already using. Would you like me to send an invite to a different email address or would you like me to remove this email address from your Stevie account?
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[Solved] Remove Email/domains (Tommy Invite Doesn't Work)
Krydos replied to temscs's topic in Escalated Requests
That username, and domain have been cleared out. Let me know if you need a new Tommy invite.