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Everything posted by Krydos
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You can change permissions through cpanel on the file manager button, or you can use your ftp client. The exact method for setting permissions will differ depending which ftp client you're using. In most cases you will probably right click on the file.
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It should be working now. http://loirp.com/
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It can take up to 10 minutes for the block to be released. You've waited 1 minute so far. Potentially 9 more to go.
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That account is on Ricky.
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Yeah, it really won't install. At this point if you want to use ssl on your account you'll need to move to Ricky or Tommy.
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http://np-webdesign.heliohost.org/ is working for me. You picked the Johnny server so you can't expect high uptime. If you want a fast server with less downtime we recommend Ricky or Tommy.
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Go to the subdomains page in cpanel and delete np-webdesign.np-webdesign.heliohost.org, or you could also just choose a different subdomain on the addon domains page.
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The error is that you picked Johnny as your server. We only just barely support ssl on that server. Nobody wants cloudflare ssl. For some reason their certificates rarely work on any of our servers, and sometimes they even break apache entirely.
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That .war file could not be deployed because java is not enabled on your account. To request java and then check the status of your request go to the java button in your cPanel. Please be aware that since you picked the Johnny server the wait to receive java access is quite long due to high demand. The wait to receive java on Tommy is generally just a few hours. If you're in a hurry we recommend moving your account to Tommy. If you want to save yourself some work an admin can move your account for you if you're a donor. Just let us know the transaction ID.
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I don't see a $9 donation on the gofundme website. Ah, I found it. It looks like you donated directly to our monthly bills at https://www.heliohost.org/donate/ That's fine. We can give you double storage too once we get the new hardware set up.
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[HH#11562] Please resend me account infomation email quickly.
Krydos replied to HelioHost's topic in Email Support
Sending emails with plain text passwords is not something HelioHost will ever do, nor is it a good idea for anyone to do that. HelioHost takes security very seriously. Once your password is entered into our system there is no traces of it left anywhere. Check out http://plaintextoffenders.com/ for sites that don't conform to our high standards of security. -
That IP isn't blocked. URL: https://www.heliohost.org/login/ Username: weekend Password: <whatever you picked>
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Johnny, the server that you picked, has had quite high load all morning. This is because Johnny is an experimental server. If you want low load, fast page loads, and better uptime we recommend moving your account to a production server like Ricky or Tommy. The way to login to cpanel on any of our servers is to go to https://www.heliohost.org/login/ Type your username or email address, and the password you picked. If your server is experiecing high load the login may timeout or take a long time.
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You're on Tommy now. http://ozktarik.heliohost.org/ If you see a 404 error or a Johnny queued page please clear your browser cache and flush your os dns records. Thanks for the donation. We really appreciate it. We will be contacting you via the email address that you used to donate to the gofundme to let you know the timetable regarding getting double storage space on your account.
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Yes, SFTP does not work with any ftp accounts other than your main one, and FTPS doesn't work at all. Plain FTP with the extra accounts created through cpanel over port 21 works fine though.
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I'm not sure where you got that from. # ftp 64.62.211.131 Connected to 64.62.211.131. 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- 220-You are user number 28 of 50 allowed. 220-Local time is now 09:02. Server port: 21. 220-This is a private system - No anonymous login 220-IPv6 connections are also welcome on this server. 220 You will be disconnected after 15 minutes of inactivity. Name (64.62.211.131:krydos): test@krydos2.heliohost.org 331 User test@krydos2.heliohost.org OK. Password required Password: 230 OK. Current restricted directory is / Remote system type is UNIX. Using binary mode to transfer files. ftp> ascii 200 TYPE is now ASCII ftp> ls 200 PORT command successful 150 Connecting to port 50000 drwxr-xr-x 2 krydos2 krydos2 4096 Oct 26 09:23 . drwxr-xr-x 2 krydos2 krydos2 4096 Oct 26 09:23 .. -rw------- 1 krydos2 krydos2 4 Oct 26 09:23 .ftpquota 226-Options: -a -l 226 3 matches total ftp> quit 221-Goodbye. You uploaded 0 and downloaded 0 kbytes. 221 Logout.
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You're on Tommy now, but your domain isn't going to work without some changes. You need to either set your nameservers to ns1.heliohost.org and ns2.heliohost.org, or update your A record to 65.19.143.6. Thanks for the donation. We really appreciate it. Once we get the new hardware installed you'll be upgraded to double storage space as well.
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@byron, @wolstech, He donated $25 to the gofundme. That's why you can't find the transaction ID. Moving...
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Moving...
