Krydos

What happened was two emails ended up randomly having the exact same ticket number. The chance of this happened is roughly 1 in 100,000. The more ticket numbers get used makes it slightly more likely, but still you basically won the email lottery here. This reply won't get sent to you, and I've unsubscribed you from future support emails.

What happened was two emails ended up randomly having the exact same ticket number. The chance of this happened is roughly 1 in 100,000. The more ticket numbers get used makes it slightly more likely, but still you basically won the email lottery here. This reply won't get sent to you, and I've unsubscribed you from future support emails.

I don't mind the questions. A major reason we use a forum instead of a ticket system like most companies is so people can search HelioNet to see if anyone else has ever had that question before. Plus it adds useful keywords to our site meaning google searches may list us for those searches.

Just let us know the server, python version, and what modules you need so an admin can install it for you.

Yes, plus some of the other ways of logging into cpanel may not count your login which means you could get suspended for inactivity even though you are logging in frequently. If you log in at https://www.heliohost.org/ you can be sure your login is counted.

Unblocked. If you log in at https://www.heliohost.org/login/ this won't happen again.

This happens sometimes on Johnny. You picked our experimental server which means that it has more downtime and higher load than our other servers. When the load is high it can break delicate processes like creating an alias domain. I created the alias domain on your account for you. It should start working within 12 hours.

Tommy is our fastest and most reliable server. Due to a lack of hard drive space, see https://www.gofundme.com/heliohosts-lily-server-and-storage-increase , we are currently unable to provide any free signups. Our donors are welcome to move or create accounts on Tommy though. Once we have the extra storage space installed on Tommy we will reopen free signups.

Your file has dos line endings. This is usually because you wrote the file on windows and then uploaded it. You can either use an editor that can output linux line endings, or just copy/paste your code into the file manager in cpanel.

Done. You should now be able to log in and your website should start working within 12 hours.

Does this help? https://stackoverflow.com/a/40545971

I've actually had the same IP address on my phone since something like 2006. Cingular, which was bought by AT&T, originally gave me the IP and it still hasn't changed.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Since you're on Johnny you have three versions of python to choose from /usr/bin/python = 2.6.6 /usr/bin/python2.7 = 2.7.13 /usr/bin/python3.6 = 3.6.1 So to get started with python create a file at /home/rjsayers/public_html/cgi-bin/test.py and put these contents #!/usr/bin/python3.6 print("Content-type: text/html\n\n") print("HelioHost rules!") Next make sure your file is executable by changing the permissions to 755. You can do that through the file manager button in cpanel. Then to view your python script go to rjsayers.heliohost.org/cgi-bin/test.py Let us know if you need help with anything else.

Would you like to be moved to Tommy?

The requirements have been installed on Tommy php 7.2. Is it working now?

I'd also like to point out that you would be able to send mail if you first provide a sample of the email you would be sending and answer a few questions in advance.

Please post the following information: Your cPanel username Your main domain The server that you are on

Source: https://www.helionet.org/index/topic/31947-innodb-is-in-read-only-mode/?p=144534 (Please don't ask the same question multiple times.)

For anyone curious, it appears this email was spam with an attached malware. Stuff like this definitely justifies discarding emails with attachments in my opinion.

You can backup everything (including databases) at: https://johnny.heliohost.org:2083/frontend/paper_lantern/backup/index.html You can change your storage engine with this code: ALTER TABLE table_name ENGINE = MyISAM; Also we highly recommend taking frequent backups. Take a backup after each major change to your site, and also once a week or so would be a good idea.

Are you using php 7.0, 7.1, or 7.2?

Source: https://www.helionet.org/index/topic/31947-innodb-is-in-read-only-mode/?p=144357

That happens because we use cpanel as our control panel. Just name your directory something else.