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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Phishing accounts cannot be unsuspended.
  2. The NS requirement is to prove that you own the domain. Otherwise people could park domains like google.com. This is not a Heliohost policy, but a cpanel one.
  3. The account sgn now has a 1000mb disk quota.
  4. None of those IPs are blocked.
  5. Why is your domain atrocitycrimes.org? What is your intended purpose for that domain?
  6. 30 failed login attempts to account anonymous (system) -- Large number of attempts from this IP Unblocked. Please be aware that we don't provide anonymous FTP access if that's what you're trying to do. You need to log in with your cpanel username and password or create a different FTP user through your cpanel.
  7. Does it work now? We don't have an ssl certificate on helionet.
  8. Hm, that install information doesn't seem to have any clues. Can you link to where you found this as a common problem on their forums?
  9. Can you provide a link to Forma's system requirements?
  10. Please clear your cache.
  11. The IP 23.94.13.253 has been blocked for # FTP 202 connections - Tue Sep 13 07:12:32 2016 Usually when we see that many FTP connections from a single IP it means that it's a brute force attack. What do you need so many FTP connections for?
  12. Admins can mark it solved. I think the problem might be with the copy/pasting not with the length. There is no limit in the code, but it's possible that the javascript on your computer doesn't update the button properly from a copy/paste. What browser are you using? I'll test it out and see if I can figure out what is going on. Thanks for your feedback on the new website.
  13. The invisible database izumi_wordpress should now be visible. You'll need to delete, and recreate any database users who should have access.
  14. That sounds like your IPs are being blocked, but each of your posts come from a different IP. I have checked them all and none of them are blocked. Can you provide any of the IP addresses of the FTP services you have been using? How many FTP transfers are you making during the 15 hours that it works for?
  15. Outgoing UDP port 21715 connections to 158.69.57.87 are now open.
  16. Having more than one account is against the terms of service http://wiki.helionet.org/Terms
  17. Thanks for reporting this issue. We recently changed our homepage and we're still working out a few small kinks. The link in the emails should be updated now.
  18. How many characters long was the password?
  19. The account dgtalsan has been assigned a dedicated IP.
  20. Thanks for reporting this issue. Is it all working for you now?
  21. Can you log in to cPanel at http://cpanel.stevie.heliohost.org/ ?
  22. Please clear your cache.
  23. Does http://stevie.heliohost.org:2082/ work?
  24. Krydos

    New Website

    Stevie still costs $12 for a dedicated IP to get SSL. Tommy is free to use SNI SSL, but it's possible for old browsers to give errors. Purchasing a $12 dedicated IP on Tommy would work in all browsers. Yes.
  25. I'm not seeing any reason why 75.110.162.66 should be blocked. What happens when you try to log in to cPanel without a VPN? Is there any error messages?
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