Krydos

Are you able to access your VPS now?

Yeah, since we're all volunteers and we don't have a full staff of employees working 40 hours a week it takes us a little longer to get stuff like this implemented. Thanks for being understanding, and thanks in advance for the donation. Let us know if you need help with anything else.

The wendyfiore account has been unsuspended. Try logging in with the old password first. Ideally it would be great if our suspension system restored the previous password when an account is unsuspended, but it doesn't always work right and I'm still trying to debug it. If you can't login with your previous password let us know and we can send a password reset link. Yes, we are planning on offering free transfers back to Tommy for previous users when the uptime is better and that server isn't so crowded. We are also going to be releasing a new server named Morty soon that won't require logging in every 30 days and no high load suspensions, etc. It will start at $1 per month, and scale upwards in price to a maximum of $0.57 per day depending on how high your load is on that day. When Morty is released we expect quite a few people to switch from Tommy to Morty and that should make quite a bit of space on Tommy. You could also transfer from Johnny to Morty at that point if you'd prefer to not have to login every 30 days.

You should do a malware/virus scan of your computer, and when you're certain the spam emails won't happen again you may pick one account to be unsuspended. You can download a full backup of both accounts from https://heliohost.org/backup/ if you wish.

Both of your accounts attempted to send about 6000 spam emails. As it says in our terms of service you aren't allowed to send spam from our servers. Did you receive written permission from an administrator to have more than one account?

Like it says in the email you get when your account is created, and like it says on your dashboard every time you login: DNS editing on your own isn't finished yet. Uncheck the wildcard box as it's not supported yet.

Does it work now?

Another password reset link has been emailed to you.

You'll need to renew your account now https://heliohost.org/renew/

I tested it out a bit myself, and here is what I came up with #!/usr/bin/python3.10 from __future__ import print_function import sys import mysql.connector from mysql.connector.constants import ClientFlag print("Content-Type: text/html\n\n") config = { 'user': 'krydos_test', 'password': '<removed>', 'database': 'krydos_test', 'host': 'tommy2.heliohost.org', 'client_flags': [ClientFlag.SSL] } cnx = mysql.connector.connect(**config) cur = cnx.cursor(buffered=True) cur.execute("show status like 'ssl_cipher'") print(cur.fetchone()) print("<br>") cur.execute("select * from test") result = cur.fetchall() for row in result: print(row) cur.close() cnx.close() You can see the script in action at https://krydos2.heliohost.org/mysql_ssl.py which is running on Johnny and connecting securely to a MySQL database on Tommy. Please note: There are no ca.pem or any other client keys or client certificates needed.

Well, I think the guides you're following assume that the server certificate is self-signed, which explains why you think you need to include the ca.pem and everything. Our certificate is issued by Let's Encrypt (not self-signed) and any modern OS should accept secure connections to it without needing the chain. And no, we're not going to give you the key because then the SSL is compromised and actually less secure than not using SSL at all.

You've been emailed a link to reset your password.

Try this https://krydos.heliohost.org/ca.txt

The MySQL server doesn't use the SSL certificate for your domain. MySQL's SSL is configured with the certificate for the domain tommy2.heliohost.org. Use that for your host.

You still can't use password authentication to send emails through Gmail. You have to use xoauth to send through Gmail, or use some other service other than Gmail to use password authentication.

If you use the Brave browser you can now donate to us by clicking the triangle shape while viewing heliohost.org or helionet.org or Plesk, and then click send contribution. If you have auto-contribute enabled you can donate to us simply by using our website and forum as you normally would. If you're not familiar with the Brave browser check out https://privacytests.org/ Brave is based on Chromium just like Chrome and Edge is, but has a built in ad-blocker and annoyance blocker that is better than most extensions you can install on any of the other browsers. You can even get paid to visit websites if you enable the option in the settings and set up a crypto wallet. As a non-profit that is fully funded by advertising revenue and donations we appreciate you viewing our ads to help us stay in business, but if you use an ad-blocker this is a great way to support us with donations instead of viewing the ads. You can even disable the Brave shields to view our ads and auto-contribute while using our website at the same time for double the donations. Let us know if you have any questions.

What mail server are you using to send now?

What host are you using? 65.19.141.77? 2001:470:1:1ee::2002? tommy2.heliohost.org? Your domain? Something else?

What host are you using? Is the Django app running on our servers?

MySQL or PostgreSQL?

A password reset link has been emailed to you.

The first two support tickets got flagged as spam by Google. Every few days I check the spam box and flag things as not spam. Not sure why Google thinks your emails are spam.

Sounds good. I'm going to mark this ticket as solved. Let us know if you need help with anything else.

Since you're trying to connect to Gmail you have to use xoauth as they recently disabled simple password authentication. Check out https://github.com/PHPMailer/PHPMailer/blob/master/examples/gmail_xoauth.phps

What SMTP host are you trying to connect to? Host, port, etc?