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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10113 topics in this forum

  1. [Solved] Hosted website stopped working

    By davtyangarnik95,
    • 2 replies
    • 536 views

  2. [Solved] Webmail problem ! Please help !

    By huycolab2023,
    • 3 replies
    • 736 views

  3. [Solved] My site matilda.vn is not work

    By huycolab2023,
    • 5 replies
    • 1k views

  4. [Solved] Please help. "1 subscriptions exceed limits". How come? And how to restore/repair?

    By vvenet,
    • 8 replies
    • 1.3k views

  5. [Solved] Php not start

    By ramel,   
    • 1 reply
    • 556 views

  6. [Solved] CloudFlare Origin Server certificates

    By ballagyr,
    • 3 replies
    • 825 views

  7. [Solved] Request to Add an Addon Domain

    By thedannified,   
    • 1 reply
    • 581 views

  8. [Solved] wipe all my server's date and reset

    By ducks,   
    • 1 reply
    • 535 views

  9. [Solved] Addon Domains

    By lacasuriortodoxe,
    • 1 reply
    • 521 views

  10. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 443 views

  11. Reactivate suspended postgres database with Postgis extension and remote database access

    By mukul.007ju,
    • 3 replies
    • 742 views

  12. Problems after moved to the new server

    By rmx1986,
    • 5 replies
    • 936 views

  13. [Solved] I want to change my domain name

    By saransh,
    • 1 reply
    • 521 views

  14. [Solved] donate 1€

    By petra.dmb,
    • 1 reply
    • 412 views

  15. [Solved] My websites are down

    By thorast,
    • 2 replies
    • 623 views
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