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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10113 topics in this forum

  1. [Solved] Change Document Root Path

    By dramadan,
    • 1 reply
    • 616 views

  2. supression

    By spectro,
    • 1 reply
    • 410 views

  3. [Solved] Add domain

    By dramadan,
    • 1 reply
    • 471 views

  4. [Solved] Addon Domain request

    By manhojoung,   
    • 2 replies
    • 538 views

  5. [Solved] Wipe my account

    By juan4558,
    • 1 reply
    • 520 views

  6. Upload database

    By microlinegr,
    • 1 reply
    • 436 views

  7. 504 during python script through a cgi link

    By ebgds,   
    • 1 reply
    • 550 views

  8. [Solved] Lets Encrypt doesn't cover my webmail access

    By matyka,
    • 1 reply
    • 599 views

  9. [Solved] Change Main Domain

    By hsnfirdaus,
    • 1 reply
    • 507 views

  10. [Solved] Subdomain request

    By jonahm,
    • 1 reply
    • 476 views

  11. . htaccess options?

    By Guest DmC,
    • 1 reply
    • 497 views

  12. [Solved] domain change

    By Guest hunterp11,
    • 1 reply
    • 623 views

  13. [Solved] Add a new domain

    By earthyshapes,
    • 2 replies
    • 532 views

  14. [Solved] Secondary domain

    By Guest DmC,
    • 1 reply
    • 508 views

  15. [Solved] Wipe my account

    By foxyedu,   
    • 1 reply
    • 499 views
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