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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10113 topics in this forum

  1. [Solved] Change domain

    By radodimitrov13,   
    • 1 reply
    • 434 views

  2. [Solved] Access for Lily Server

    By itbharat,
    • 2 replies
    • 398 views

  3. [Solved] Adding subdomain

    By frncszxc,   
    • 1 reply
    • 558 views

  4. SSL/TSL error message

    By skullys,
    • 2 replies
    • 643 views

  5. [Solved] Change of addon Domain name

    By marvelousaare,   
    • 1 reply
    • 495 views

  6. [Solved] Let's encrypt error emails

    By Guest DmC,
    • 3 replies
    • 651 views

  7. [Solved] Add a domain

    By gebu8f,
    • 2 replies
    • 464 views

  8. [Solved] Add a domain to my account

    By Semaphorea35,   
    • 2 replies
    • 560 views

  9. [Solved] Hosting modifications

    By Guest DmC,
    • 3 replies
    • 527 views

  10. New Domain

    By knrmaintenance,
    • 1 reply
    • 378 views

  11. [Solved] Website & Emails unreachable

    By tmzafar,
    • 3 replies
    • 640 views

  12. [Solved] Wipe my account and start over.

    By aigc,   
    • 1 reply
    • 441 views

  13. [Solved] Add domain

    By pacitan,   
    • 3 replies
    • 670 views

  14. [Solved] I need to wipe the data and start over please

    By ossvrc,   
    • 1 reply
    • 486 views

  15. [Solved] Request resetting my account to start over

    By elkhaddir,   
    • 2 replies
    • 620 views
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