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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10113 topics in this forum

  1. i am not able add git repo on my account help to do that.

    By harshil,
    • 1 reply
    • 394 views

  2. [Solved] Change of Domain

    By marvelousaare,
    • 3 replies
    • 630 views

  3. want to add my own custom domain

    By moddriodco,
    • 1 reply
    • 458 views

  4. [Solved] Change domain

    By zhanang19,
    • 1 reply
    • 392 views

  5. [Solved]  site name is "https://neoraj3.helioho.st/" but I want to name it "https://mykdcv.helioho.st/"

    By neoraj3,
    • 1 reply
    • 443 views

  6. [Solved] Reset account

    By npnbss,   
    • 1 reply
    • 466 views

  7. start from scratch

    By stywerty,
    • 1 reply
    • 484 views

  8. [Solved] Reset my account

    By itskusum,   
    • 1 reply
    • 625 views

  9. [Solved] AgroFin

    By 2nicole2,
    • 3 replies
    • 695 views

  10. [Solved] Request to Change Domain Name

    By matinmahzad,
    • 1 reply
    • 427 views

  11. [Solved] Request to Set Up SPF and DKIM Records for xxxx.heliohost.us

    By majds,
    • 1 reply
    • 506 views

  12. [Solved] Node.js not working even after 2 hours of enabling

    By majds,   
    • 1 reply
    • 678 views

  13. delete account

    By adnangobeljic997,   
    • 1 reply
    • 422 views

  14. [Solved] domain name add

    By cloudworknepal,   
    • 1 reply
    • 475 views

  15. [Solved] reset my account, wipe out all old data and start fresh

    By majds,
    • 1 reply
    • 421 views
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