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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9938 topics in this forum

  1. Keep websites secured Disabled

    By thorast,
    • 1 reply
    • 485 views

  2. Please change the main domain for "alexgoldberg" account

    By dosprn,
    • 2 replies
    • 495 views

  3. dosprn.com hosting

    By dosprn,
    • 1 reply
    • 489 views

  4. [Solved] cant access database

    By peterlasvera,
    • 1 reply
    • 410 views

  5. delete account

    By dlane,
    • 0 replies
    • 417 views

  6. [Solved] Please reset my account - jcisministries.helioho.st

    By zemfajardo7,
    • 1 reply
    • 491 views

  7. [Solved] Domain change

    By whitedevil,
    • 1 reply
    • 508 views

  8. [Solved] VPS subscription renewal

    By allu62,
    • 4 replies
    • 1k views

  9. [Solved] Wipe account and start over

    By piyush40,
    • 1 reply
    • 503 views

  10. [Solved] Wipe account and start over

    By sg7652660,
    • 1 reply
    • 622 views

  11. [Solved] wipe account and start overagain

    By whitedevil,
    • 1 reply
    • 551 views

  12. [Solved] How long does the free hosting take

    By Ahmed EL Masry,
    • 1 reply
    • 499 views

  13. [Solved] Request to setup a subdomain

    By open0,
    • 1 reply
    • 540 views

  14. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,
    • 3 replies
    • 665 views

  15. joomla URL Rewriting/mod rewrite and error 404 complete mess

    By hestia66,
    • 7 replies
    • 1.2k views
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