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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10113 topics in this forum

  1. [Solved] Request for Account Unsuspension

    By hlm,
    • 3 replies
    • 734 views

  2. [Solved] Add domain

    By dramadan,   
    • 1 reply
    • 598 views

  3. [Solved] Please add my Domain

    By seekwe,
    • 1 reply
    • 424 views

  4. [Solved] Domain Removal

    By ebsug,
    • 1 reply
    • 448 views

  5. Cannot log in to Plesk

    By walterpowell,
    • 7 replies
    • 1.2k views

  6. [Solved] I want to be able to bind my own domain name

    By seekwe,
    • 2 replies
    • 588 views

  7. [Solved] No (sub)domain options for my account?

    By ronvdc,   
    • 6 replies
    • 992 views

  8. [Solved] Account wipe

    By Guest zlatko1,   
    • 2 replies
    • 420 views
    • Guest
    • Guest

  9. [Solved] Change domain

    By stavroskanias,
    • 2 replies
    • 652 views

  10. [Solved] Start over

    By guessthecase501,
    • 1 reply
    • 602 views

  11. [Solved] Hey admin can you add this domain in my account

    By sarfraaz12,
    • 2 replies
    • 504 views

  12. [Solved] Please add my Domain

    By krisenigma,   
    • 1 reply
    • 569 views

  13. [Solved] Increased storage

    By mm1,   
    • 3 replies
    • 716 views

  14. [Solved] Add my Domain to my heliohost control panel

    By msbsurfi,
    • 1 reply
    • 687 views

  15. [Solved] Internal Server Error

    By msbsurfi,
    • 10 replies
    • 1.4k views
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