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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9938 topics in this forum

  1. [Solved] Add a domain

    By azubriy,
    • 1 reply
    • 611 views

  2. 502 Bad Gateway nginx

    By craziks,   
    • 2 replies
    • 948 views

  3. Cannot read properties of undefined (reading 'state')

    By noirballista,
    • 4 replies
    • 578 views

  4. [Solved] My free personal website not accessible

    By sylvain,
    • 3 replies
    • 829 views

  5. [Solved] Add a Domain

    By thepriz,
    • 1 reply
    • 420 views

  6. I want to change the domain hayah.helioho.st to saleh-hr.com

    By hayahsocial2024,
    • 3 replies
    • 614 views

  7. [Solved] Add Domain to account

    By Guest,
    • 1 reply
    • 373 views

  8. Can't access my server's files

    By juan4558,
    • 2 replies
    • 727 views

  9. [Solved] Add domain

    By zurita86,   
    • 1 reply
    • 432 views

  10. [Solved] SSL not working

    By jrf,
    • 1 reply
    • 407 views

  11. [Solved] dosprn.com Lets Encrypt SSL certificate problem 1 2

    By dosprn,
    • 16 replies
    • 1.9k views

  12. Tommy is down

    By tdm,
    • 5 replies
    • 854 views

  13. [Solved] Please reset my account - jcisministries.helioho.st

    By reinzemf,
    • 2 replies
    • 658 views

  14. Delete account

    By maroufwani,
    • 1 reply
    • 556 views

  15. [Solved] remote access

    By peterlasvera,
    • 2 replies
    • 664 views
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