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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10113 topics in this forum

  1. Create a new domain

    By jhromany,
    • 1 reply
    • 517 views

  2. [Solved] Add Domain

    By ramel,
    • 1 reply
    • 448 views

  3. HTaccess File

    By tmaahik,
    • 0 replies
    • 447 views

  4. [Solved] Max_input_vars

    By hcalderon,
    • 3 replies
    • 687 views

  5. [Solved] Not able to login into wordpress

    By y2asafemeds,
    • 11 replies
    • 1.2k views

  6. Website down

    By encontra,
    • 1 reply
    • 448 views

  7. [Solved] Add-on Domain

    By tmaahik,   
    • 1 reply
    • 594 views

  8. [Solved] account reset

    By Guest hunterp11,   
    • 3 replies
    • 588 views

  9. [Solved] Changing the initial domain name

    By romanyhm,   
    • 1 reply
    • 492 views

  10. [Solved] Request to change domain name

    By pmcsween,   
    • 1 reply
    • 482 views

  11. [Solved] Please change my main domain

    By svpukha,
    • 1 reply
    • 524 views

  12. [Solved] Plesk cannot access

    By jason97965,
    • 1 reply
    • 717 views

  13. want to switch to tommy

    By guessthecase501,
    • 1 reply
    • 551 views

  14. [Solved] Subdomain Add

    By walterpowell,
    • 2 replies
    • 573 views

  15. [Solved] Add my Domain to my heliohost control panel

    By msbsurfi,   
    • 1 reply
    • 943 views
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