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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10113 topics in this forum

  1. Script timed out

    By Dzmitry,
    • 0 replies
    • 441 views

  2. Python scheduled task

    By daneesv,
    • 1 reply
    • 557 views

  3. [Solved] Database not working

    By msbsurfi,
    • 2 replies
    • 521 views

  4. [Solved] Add domain to account

    By techkitty,   
    • 1 reply
    • 574 views

  5. [Solved] Lets encrypt error email

    By scambra,
    • 7 replies
    • 1.1k views

  6. [Solved] Add domains to my account

    By atpgames,
    • 2 replies
    • 494 views

  7. Dns error on muj.my

    By adityakr415,
    • 4 replies
    • 842 views

  8. [Solved] Domain correction

    By Guest hunterp11,   
    • 1 reply
    • 461 views

  9. [Solved] ERROR 500

    By hundalprabh07,   
    • 1 reply
    • 615 views

  10. [Solved] Adding domains and subdomains

    By chrisohps,
    • 2 replies
    • 517 views

  11. Unable to access phpMyAdmin

    By phantom666,
    • 4 replies
    • 780 views

  12. [Solved] Delete domain.

    By gebu8f,
    • 1 reply
    • 419 views

  13. [Solved] Please Additional Domain (muj.my) to my account

    By adityakr415,
    • 1 reply
    • 509 views

  14. [Solved] Wipe my account without backup

    By szhiro,
    • 1 reply
    • 483 views

  15. Castopod causes Internal Server Error in a specific domain

    By devashraf,
    • 3 replies
    • 705 views
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