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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10113 topics in this forum

  1. [Solved] DNS request

    By ismailserin,
    • 6 replies
    • 927 views

  2. [Solved] Kindly add my Domain ASAP. Thanks

    By alkhanmuscatfina,
    • 1 reply
    • 476 views

  3. Customer Support

    By lateralgoggled0d,   
    • 1 reply
    • 467 views

  4. [Solved] Old account - new invite?

    By nimbm,
    • 0 replies
    • 298 views

  5. [Solved] Change DNS Records

    By turinglenditwwe,
    • 4 replies
    • 914 views

  6. please delete my account

    By subarnamajhi,
    • 2 replies
    • 508 views

  7. [Solved] add domain

    By gucabansimon,   
    • 1 reply
    • 405 views

  8. Submitting request for subdomain

    By scutoid,
    • 1 reply
    • 389 views

  9. [Solved] Subdomain

    By scutoid,
    • 1 reply
    • 468 views

  10. [Solved] wipe account

    By npnbss,
    • 1 reply
    • 424 views

  11. account reset

    By gucabansimon,
    • 1 reply
    • 442 views

  12. [Solved] Addon Domain request

    By ismailserin,
    • 1 reply
    • 421 views

  13. Debit or Credit Card Payment Fails

    By ismailserin,
    • 2 replies
    • 545 views

  14. [Solved] Domain Change for Heliohost

    By cassidyhilts,
    • 1 reply
    • 507 views

  15. [Solved] Change domain site

    By ignaciomtds,   
    • 2 replies
    • 559 views
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