Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10067 topics in this forum

  1. [Solved] Accidentally messed up increasing storage

    By equalo,
    • 2 replies
    • 565 views

  2. [Solved] Remove Existing Domain and add new

    By rvn,
    • 1 reply
    • 427 views

  3. [Solved] Create a New Domain and Remove Old Domain

    By Suman Subburaj,   
    • 3 replies
    • 752 views

  4. New domain

    By juanmartinhoyosc,
    • 0 replies
    • 306 views

  5. [Solved] Remove domain and add a new one

    By georgekant,   
    • 1 reply
    • 433 views

  6. [Solved] new domain

    By juanmartinhoyosc,
    • 3 replies
    • 654 views

  7. [Solved] new domain

    By juanmartinhoyosc,   
    • 1 reply
    • 364 views

  8. Add domain

    By bwiremanuel,
    • 1 reply
    • 356 views

  9. [Solved] add a domain

    By guessthecase501,
    • 1 reply
    • 479 views

  10. [Solved] Add a domain

    By fezkade66,
    • 1 reply
    • 454 views

  11. [Solved] Please add a new domain to my Hosting account.

    By hughdawson,
    • 1 reply
    • 427 views

  12. [Solved] Please add a new domain

    By dhna,
    • 1 reply
    • 366 views

  13. [Solved] Remove current domain and add new

    By lubdhak9,   
    • 5 replies
    • 848 views

  14. add domain

    By diggingforce,
    • 1 reply
    • 331 views

  15. [Solved] Add a domain

    By msbsurfi,   
    • 1 reply
    • 454 views
×
×
  • Create New...