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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9937 topics in this forum

  1. [Solved] Reset Account ?

    By viosrio,
    • 1 reply
    • 446 views

  2. problem website

    By retrope,
    • 2 replies
    • 622 views

  3. [Solved] Root directory for PHP

    By raqbul,
    • 10 replies
    • 1.3k views

  4. [Solved] Request to get my account deleted

    By Guest coderlotl,
    • 1 reply
    • 401 views

  5. Tommy Plan and Johnny Plan difference

    By gebu8f,
    • 0 replies
    • 318 views

  6. [Solved] Submitting request for subdomain

    By scutoid,   
    • 1 reply
    • 496 views

  7. [Solved] Website content not being served properly?

    By cesvillalta,
    • 1 reply
    • 419 views

  8. [Solved] Can't send e-mail from Tommy

    By infantex,
    • 4 replies
    • 885 views

  9. [Solved] Add-on domain

    By Seekier,
    • 1 reply
    • 595 views

  10. [Solved] Change domain

    By radodimitrov13,   
    • 1 reply
    • 385 views

  11. [Solved] Access for Lily Server

    By itbharat,
    • 2 replies
    • 361 views

  12. [Solved] Adding subdomain

    By frncszxc,   
    • 1 reply
    • 520 views

  13. SSL/TSL error message

    By skullys,
    • 2 replies
    • 579 views

  14. [Solved] Change of addon Domain name

    By marvelousaare,   
    • 1 reply
    • 452 views

  15. [Solved] Let's encrypt error emails

    By Guest DmC,
    • 3 replies
    • 607 views
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