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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9937 topics in this forum

  1. [Solved] subdomain

    By Guest hunterp11,
    • 2 replies
    • 399 views

  2. i need help

    By LibertyVision,
    • 2 replies
    • 465 views

  3. [Solved] Awaiting my Tommy invitation ? - Quick Update Needed

    By live7day,
    • 3 replies
    • 749 views

  4. [Solved] Softaculous problem??

    By devashraf,
    • 3 replies
    • 624 views

  5. [Solved] Allocation problem

    By devashraf,
    • 4 replies
    • 703 views

  6. [Solved] Pleas change main domain to muj.my and additional domain to adi.helioho.st, please wipe my account

    By adityakr415,   
    • 3 replies
    • 702 views

  7. [Solved] Why can't I access my DB?

    By duckworth,
    • 3 replies
    • 577 views

  8. Remote database

    By evangadiforum,
    • 1 reply
    • 335 views

  9. Service Unavailable: Python

    By jsruano,
    • 1 reply
    • 387 views

  10. Script timed out

    By Dzmitry,
    • 0 replies
    • 404 views

  11. Python scheduled task

    By daneesv,
    • 1 reply
    • 524 views

  12. [Solved] Database not working

    By msbsurfi,
    • 2 replies
    • 480 views

  13. [Solved] Add domain to account

    By techkitty,   
    • 1 reply
    • 520 views

  14. [Solved] Lets encrypt error email

    By scambra,
    • 7 replies
    • 1k views

  15. [Solved] Add domains to my account

    By atpgames,
    • 2 replies
    • 456 views
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