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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9937 topics in this forum

  1. [Solved] I want to reset my account

    By zxcizc,
    • 1 reply
    • 402 views

  2. [Solved] please add new domain

    By carlos77,   
    • 4 replies
    • 691 views

  3. [Solved] Unable to authenticate UpdraftPlus plugin (403 Forbidden)

    By oleglucic,
    • 4 replies
    • 1.7k views

  4. [Solved] add subdomain

    By mhiguera,   
    • 1 reply
    • 383 views

  5. Can't restore database from .sql file - connection to server is lost every time

    By esn024,
    • 0 replies
    • 426 views

  6. [Solved] Add new domain

    By mrghst,
    • 1 reply
    • 386 views

  7. [Solved] I would like to add a domain

    By qzify,
    • 1 reply
    • 429 views

  8. [Solved] I NEED TO ADD MY DOMAIN NAME ASAP.

    By alkhanmuscatfina,
    • 1 reply
    • 418 views

  9. [Solved] New subdomain inclusion request

    By ismailserin,
    • 1 reply
    • 399 views

  10. [Solved] DNS request

    By ismailserin,
    • 6 replies
    • 860 views

  11. [Solved] Kindly add my Domain ASAP. Thanks

    By alkhanmuscatfina,
    • 1 reply
    • 440 views

  12. Customer Support

    By lateralgoggled0d,   
    • 1 reply
    • 409 views

  13. [Solved] Old account - new invite?

    By nimbm,
    • 0 replies
    • 267 views

  14. [Solved] Change DNS Records

    By turinglenditwwe,
    • 4 replies
    • 799 views

  15. please delete my account

    By subarnamajhi,
    • 2 replies
    • 463 views
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