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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10068 topics in this forum

  1. [Solved] Add a domain desibageecha.in to my account

    By adityakr415,
    • 1 reply
    • 432 views

  2. [Solved] Add Domains

    By murrayr2,
    • 2 replies
    • 565 views

  3. [Solved] add domains to whistlermedia user

    By whistlermedia,   
    • 1 reply
    • 456 views

  4. Subdomain Adding

    By efeauther,
    • 2 replies
    • 518 views

  5. [Solved] Persistent 504 Timeout Errors on Hosted Service

    By wangyaa,
    • 2 replies
    • 466 views

  6. Frequent 504 Gateway Time-out errors on my PHP sites

    By freelio,
    • 7 replies
    • 925 views

  7. [Solved] Adding Domain

    By Ibrahim Ehab,
    • 1 reply
    • 396 views

  8. [Solved] Remove a custom domain

    By wangyaa,   
    • 1 reply
    • 367 views

  9. [Solved] add a new domain

    By wangyaa,   
    • 1 reply
    • 430 views

  10. domain change

    By ncatey1,
    • 2 replies
    • 511 views

  11. [Solved] Additional domains

    By Nan0brain,
    • 6 replies
    • 724 views

  12. [Solved] Please add new domain

    By carlos77,
    • 3 replies
    • 582 views

  13. Add domain

    By t42079685,
    • 1 reply
    • 600 views

  14. [Solved] Please add new domain

    By juris,
    • 10 replies
    • 1.2k views

  15. [Solved] Add new domain to account

    By wangyaa,   
    • 1 reply
    • 486 views
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