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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10068 topics in this forum

  1. [Solved] adding a secondary domain

    By sibleyfelsteadsh,   
    • 1 reply
    • 421 views

  2. Support Request

    By artenahandmade,
    • 1 reply
    • 359 views

  3. [Solved] upload a new domain

    By harunoyukki,   
    • 1 reply
    • 445 views

  4. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 501 views

  5. [Solved] Reset Account

    By kharab7esh,
    • 2 replies
    • 491 views

  6. Spybot IP Immunization

    By juris,
    • 5 replies
    • 879 views

  7. remove domains

    By shobry41,   
    • 1 reply
    • 404 views

  8. [Solved] adding domain

    By sigbald,   
    • 1 reply
    • 419 views

  9. [Solved] Add a domain

    By gebu8f,
    • 2 replies
    • 617 views

  10. Add a domain please

    By swaloy,
    • 1 reply
    • 456 views

  11. Help

    By yrand0,
    • 1 reply
    • 552 views

  12. Domain and hosting

    By mmaungmaung,
    • 1 reply
    • 408 views

  13. [Solved] Add new domain

    By phradham,   
    • 2 replies
    • 543 views

  14. [Solved] Add new domain

    By dalargodev,
    • 1 reply
    • 453 views

  15. Change domain name

    By repherion,
    • 3 replies
    • 647 views
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