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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9937 topics in this forum

  1. [Solved] Requesting to add another domain to my account

    By dramadan,   
    • 1 reply
    • 456 views

  2. ADD a pre owned domain

    By tiwarinaitik9,
    • 1 reply
    • 362 views

  3. [Solved] Request for Account Reset Due to Technical Issues

    By naman2020ldpes,
    • 1 reply
    • 352 views

  4. HELIOHOST DNS Records for SOFTHAUZ

    By softhauz,
    • 7 replies
    • 766 views

  5. [Solved] New Domain Requirement, Extensions Enable and Domain Document Root Change Request

    By uttama1,   
    • 1 reply
    • 610 views

  6. Plesk Add/Remove Domain Disabled in "Tommy" Server?

    By jocko,   
    • 1 reply
    • 490 views

  7. Required extensions

    By deepakkr99027,
    • 1 reply
    • 381 views

  8. [Solved] Hi! My username is timeismoney. Please add a domain investortrade.us

    By timeismoney,   
    • 1 reply
    • 403 views

  9. [Solved] Adding a new subdomain to my account

    By fmors,
    • 1 reply
    • 332 views

  10. [Solved] error deleting account

    By Guest hunterp11,
    • 3 replies
    • 459 views

  11. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,   
    • 1 reply
    • 433 views

  12. [Solved] Unable to reset password

    By bobrobot,
    • 1 reply
    • 388 views

  13. Subdomain

    By trenesky,
    • 1 reply
    • 391 views

  14. [Solved] Add a domain

    By msbsurfi,   
    • 3 replies
    • 520 views

  15. [Solved] adding subdomain

    By monoista,
    • 6 replies
    • 1.1k views
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