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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10067 topics in this forum

  1. [Solved] DNS Set up

    By adriannaranjor94,
    • 4 replies
    • 882 views

  2. [Solved] Adcionar novo dominio user (Euclisio)

    By euclisio,
    • 1 reply
    • 448 views

  3. [Solved] I want to add a sub -domain to be bondo.devs-zone.com

    By hayahsocial2024,   
    • 1 reply
    • 446 views

  4. [Solved] Addon Domain (3)

    By apil,
    • 1 reply
    • 379 views

  5. [Solved] Git Folder manually changed

    By apil,
    • 3 replies
    • 613 views

  6. [Solved] Add new domain to account

    By wethenorth,
    • 1 reply
    • 441 views

  7. [Solved] add stimulance.co for user freelio

    By freelio,
    • 1 reply
    • 373 views

  8. [Solved] Account Reset / resetear mi cuenta

    By elaneyfoster,   
    • 1 reply
    • 388 views

  9. [Solved] Request for creation of new subdomain for my website

    By aadityasSLP,
    • 1 reply
    • 448 views

  10. [Solved] adding domain to my account

    By fleetmax,
    • 1 reply
    • 399 views

  11. [Solved] Please rename the site for me

    By devashraf,   
    • 1 reply
    • 459 views

  12. [Solved] Main Domain Change

    By dappergordy,
    • 1 reply
    • 410 views

  13. DOMAIN NOT WORKING

    By davidx13,
    • 4 replies
    • 620 views

  14. [Solved] Please wipe my account

    By Seekier,
    • 6 replies
    • 917 views

  15. [Solved] Domain name change

    By davidx13,
    • 1 reply
    • 520 views
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