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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10067 topics in this forum

  1. [Solved] Domain name change

    By davidx13,
    • 1 reply
    • 440 views

  2. [Solved] Add Domain

    By CircuitSage,   
    • 2 replies
    • 569 views

  3. [Solved] add domain

    By wanpaopao,
    • 2 replies
    • 486 views

  4. [Solved] Add Domain - vgmechanical.com

    By avori,   
    • 2 replies
    • 474 views

  5. [Solved] New Domain to my account

    By chrisohps,
    • 1 reply
    • 465 views

  6. New domain name

    By chrisohps,   
    • 1 reply
    • 493 views

  7. [Solved] Add domain names to my account

    By hostmysiteplease,   
    • 1 reply
    • 414 views

  8. [Solved] i want to add domain

    By kalim323,   
    • 3 replies
    • 712 views

  9. [Solved] Add Domain

    By lvntyyl,   
    • 1 reply
    • 475 views

  10. [Solved] Can you add my domain?

    By ccnope,   
    • 1 reply
    • 384 views

  11. Add a new custom domain

    By pelzomg,
    • 1 reply
    • 421 views

  12. [Solved] Add domain axoncorp.org.pe

    By axoncorpinstitut,   
    • 1 reply
    • 420 views

  13. [Solved] Request to Add Addon Domain to My Hosting Account

    By rseann,   
    • 1 reply
    • 606 views

  14. [Solved] Domain Request

    By EFEAuthing,
    • 9 replies
    • 950 views

  15. [Solved] Domain addition

    By dexiam,   
    • 1 reply
    • 425 views
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