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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10066 topics in this forum

  1. [Solved] Addition of custom domain and 2 subdomain

    By coyota,
    • 1 reply
    • 418 views

  2. [Help Request]: Account Reset and MariaDB Version Upgrade Needed

    By xcrow,
    • 1 reply
    • 459 views

  3. [Solved] epicman212 requesting a change on my domain

    By epicman212,
    • 1 reply
    • 490 views

  4. SEO options, it does not allow you to add keywords to the free host www.colegiosantoangel.helioho.st

    By Brayan cortes,
    • 2 replies
    • 517 views

  5. [Solved] Fatalslink add domain please

    By fatalslink,
    • 1 reply
    • 459 views

  6. [Solved] edit my subdomains

    By orca,   
    • 2 replies
    • 549 views

  7. Laravel installation issues

    By xcrow,
    • 3 replies
    • 775 views

  8. [Solved] account wipe out

    By chandivaliskumar,   
    • 1 reply
    • 579 views

  9. [Solved] domain name removals

    By chrisohps,   
    • 1 reply
    • 489 views

  10. [Solved] I want to add a new domain

    By cschild,   
    • 1 reply
    • 442 views

  11. Switch My Hosting Plan To Tommy

    By lightoftrus,
    • 3 replies
    • 5.5k views

  12. [Solved] brinkmj70 add new domain

    By Matt Brinkman,
    • 1 reply
    • 486 views

  13. [Solved] Create an addon domain

    By marvelousaare,
    • 3 replies
    • 576 views

  14. [Solved] Add a domain desibageecha.in to my account

    By adityakr415,
    • 1 reply
    • 432 views

  15. [Solved] Add Domains

    By murrayr2,
    • 2 replies
    • 565 views
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