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Everything posted by wolstech
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Please clear your cache. I see the directory listing of a new account when I open your domain.
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[Solved] Request to Add New Subdomains (pknlcows.heliohost.us)
wolstech replied to olack's topic in Customer Service
It's not a mistake. You created more than one account again. Creating more than one account violates the terms of service. The only exception to that rule is if the account is on Morty (Morty accounts require recurring payment). You also used a disposable email address, which is prohibited as well. Once again, you already have a free account (texu). You cannot have more than one Johnny account. You also cannot have a Tommy account since you have a Johnny account already. ALL additional accounts MUST be a paid Morty account (https://heliohost.org/morty/). If you are caught again signing up for an account on any server besides Morty, you may be permanently banned from our services. -
[Solved] python module request johnny server
wolstech replied to cyranicusmcneff's topic in Escalated Requests
Krydos can do this for you. Note that you'll need to provide your own database to use this with. -
[Solved] Request to Add New Subdomains (pknlcows.heliohost.us)
wolstech replied to olack's topic in Customer Service
That account cannot have additional domains added because it has a pending suspension for violating the terms of service. -
[Solved] Request for Unsuspension of My HelioHost Account
wolstech replied to Texus's topic in Suspended and Queued Accounts
Suspension was handled here: -
[Solved] Request to Add Subdomains to My HelioHost Account
wolstech replied to Texus's topic in Customer Service
Account texu has been unsuspended. It might take a few minutes to work again. All of your subdomains are still attached to it. -
[Solved] Request to Add Subdomains to My HelioHost Account
wolstech replied to Texus's topic in Customer Service
That account is not eligible for additional domains because it is suspended for violating the terms of service. See https://helionet.org/index/topic/66294-request-to-add-subdomains-to-my-heliohost-account/ -
That's already present on Johnny's Python 3.12: telebot 0.0.5 You can upload the files manually if you want, but not sure it'll actually work if you do it that way...
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Many common modules needed for Python apps are already installed. You can see what's available here: https://krydos2.heliohost.org/pyinfo/info3.12.py If you need one that isn't listed, just let us know and we can see about getting it installed for you.
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[Solved] Request to Add Subdomains to My HelioHost Account
wolstech replied to Texus's topic in Customer Service
That account can't have domains added because it's currently suspended for violating the multiple account policy. Any accounts beyond your first MUST be on Morty, which requires a recurring fee. You already have a free account (texu) on Johnny. It is not possible to have more than 10 domains without a paid Morty account. -
Marking solved because user has deleted their account.
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[Solved] Request to Add Subdomains to My HelioHost Account
wolstech replied to Texus's topic in Customer Service
Several of these domains such as api.helioho.st and dev.helioho.st already belong to other users. The helioho.st domain is shared by thousands of users, so common names like this aren't going to be available on it. Is it OK if we put these domains underneath the texu one instead (e.g. api.texu.helioho.st, files.texu.helioho.st, etc.)? And no, since you'll be at 10 once these are added, you won't have any slots left to add subdomains under them. -
Your Lily account has been cancelled. You can cancel Morty here: https://heliohost.org/dashboard/delete/
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Domain added. It can take up to 2 hours to function.
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Domains require a suffix. Do you want it to be latelierdutraitbrule.helioho.st?
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What is your hosting account's username? (There's no account matching your forum email or username.)
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That domain is working fine for me: https://paul70.helioho.st/
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Your account is suspended for copyright infringement.
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Were you by chance watching Dexter on the website "xcrow.cc"? If so, the website has been taken down for copyright infringement.
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That feature is only available to Morty users.
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Mail Not Working (Dovecot + Gmail Rejection for almhdy.sd)
wolstech replied to almahdi's topic in Customer Service
Where are you seeing the dovecot error? Users don't have the ability to restart that, so kind of a weird one for you to see. As for DKIM/SPF: DKIM, SPF, and DMARC have been set up for the domain almhdy.sd. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. -
Report of Malicious Activity & Attack Attempts on Account: almhdy.sd
wolstech replied to almahdi's topic in Customer Service
This sort of traffic is basically normal for any website that's been around for more than a few weeks. It's almost entirely malicious bots that are searching for things like a vulnerable Wordpress installation to break into or configuration files with database credentials so they can steal your data. The nginx errors are usually because the server is overloaded. That's pretty normal for Johnny when server load is up. Apache restarts can also cause these. They're less of an issue on Tommy and nonexistent on Morty. We generally just advise users to block unwanted traffic like this in .htaccess if they are causing load issues, though in your case you said they're hitting nonexistent files and getting 404 errors, which cause so little load that you likely won't even see it register on the load chart. We do not have an edge firewall or similar (we can't afford one due to our funding structure), though the server itself has a software firewall that we've used in severe cases to address an account under attack. If you're would like, you can also file an abuse report with the owners of the incoming IP addresses in question. You'll need to find the company that owns the IP (pretty easy to do by googling it), then follow whatever that company provides for an abuse complaint. I've had success reporting addresses that are based in the US and EU, but you're unlikely to receive responses from hosting companies in countries like Russia and China (if they even accept abuse reports), where this sort of activity is tolerated (if not legal).- 1 reply
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