wolstech

If you're suspended, you can't log in, and any attempt to do so won't count. If you remain suspended for 30 (might be 60?) days, your account and its content is permanently deleted. If you aren't ready to fix it, the best course of action would be to unsuspend it but block the website with .htaccess so it can't be accessed and won't cause load. That way you can still log in to keep the account alive. Do you want me to do that? As for caching, if you're using WP and have dynamic content, caching will help a lot less than if the site is mostly static pages. You can't cache dynamic content since it has to run on every page load in order for it to be current.

Please check your email for a link to reset your password.

Removed. Please let us know if you need anything else

I already answered this in your original post. You're suspended for having more than one account. https://helionet.org/index/topic/57593-solved-me-suspendieron-por-error/ You have 5 accounts.

Domain added. That will take up to 2 hours to work. Please ensure DNS is configured by pointing the name servers to ns1.heliohost.org and ns2.heliohost.org, or by using A and AAAA records pointed to the IP addresses shown in Plesk. Deleting a domain also deletes the document root for the domain and all of its content. Do you want to back up any of the files before I remove these?

Domain recpla.ga and its content has been removed.

Not at this time. Most of our users who need this use Cloudflare and point their domains to our server using an A and AAAA record instead. Please note that if you're using one of our subdomains on your account, there simply is no solution at the moment as those cannot be used with CF.

Marking solved because you created a new account discocyber27 instead of keeping one of these two. EDIT: Apparently I had missed a few, as you actually have 5, not 3. They're now all suspended including the one you created last night. You are allowed ONE account. Stop creating new ones as they're only going to get you suspended. Which one do you actually want to use?

Please check your email for a link to reset your password. If you know your current password and are able to log in, you can also change this yourself in Plesk by clicking your username in the upper right and selecting "Edit profile".

Deleted.

Please check your email for a link to reset your password.

Krydos was able to verify it. Space added.

Do you want to keep the data? Deleting the domain also usually deletes the document root and all of its contents. As for the space increase, simply send the money through any of our existing donation/payment methods, then post the transaction ID here and we can add the space.

Escalating to Krydos since PayPal won't let me log in to verify it...

Added. Considering letsmedialab.ml is already on your account, have you considered doing this as a subdomain hrms.letsmedialab.ml instead of registering an entire second domain with a hyphen? Either way, it will take up to 2 hours to work. Please make sure DNS is set up.

You're suspended for having more than one account (descubrescoial20 and descrubresocial21). You're only allowed to have 1 account. Which account do you want to keep?

Since you're able to log in, you can change it in Plesk. Log into Plesk, then click your username in the upper right, pick edit profile, and there are two boxes to change your password.

Weird. The domain is configured in Plesk, the DNS is pointing to the right IP, no recent domain add or renewal that would cause the domain to be pending, index.html was deleted, and no obvious .htaccess issue...escalating to Krydos for additional troubleshooting.

That account is already active. Sometimes that error pops up because the server is being slow, but it finishes in the background. If you're still unable to log in, let us know and we can reset the password.

You simply send us the money for the additional storage and provide the transaction number here in your post. We'll verify the payment and add the space for you. You can send the money through any method we accept. Most use one of our donation links or crypto: https://heliohost.org/donate/ , but you can also send from PayPal using admin@heliohost.org as the email address. It's $5 for 1000MB, with a max of 6000MB for any one person (space beyond 6000MB would require you switch to a VPS instead).

Well that's odd. It should be showing the same files as in the Plesk file manager. I've seen this happen when a main domain gets changed and the system hasn't updated yet, but never on a new account. Escalating to Krydos.

He just checked and can see the BTC. Invite sent. It might be in your spam folder since you're on gmail. Thank you for the donation

Krydos can validate this for you

The BTC wallet on our end is hosted on Coinbase, which should be the second option (Exchange Travel Rule Supported).

Added. Please keep in mind we have a limit of 10 domains per person, you're now using 9 of them (your main domain, informationnetworkwebsite.com, and 7 subdomains). The domains can take up to 2 hours to work.