wolstech

It was indeed for multiple accounts. The account felixgg has been unsuspended. It may take a few minutes to start working.

The limit is 50 per day. Do you know why your account sent 83 emails?

Ugh. If the content you sent was something meaningful (and not a test message, spam, etc.), I'd bet someone sent spam from our servers again and got heliohost.us blocked. If it doesn't clear up on its own, the fastest solution is to get a domain elsewhere and have us add it to your account. I've asked about it in a staff channel, but there usually isn't really much we can do about this one except wait for it to improve.

Lets see if Krydos has any additional input on this. It is possible it will not be fixed though, as you're on a server that is in the process of being retired.

That account is permanently banned for phishing. Phishing content is not allowed for any reason, regardless of why it is uploaded. Even accidental phishing (e.g. hacked Wordpress being turned into phishing) is prohibited. If the purpose of this was an educational exercise, best practice would be to demonstrate using a local (internal) server that is not exposed to the public. That said, your suspended account may make a good example to your students of what happens when you attempt to phish on free web hosting.

Oh it's Softaculous showing it. Escalating.

Krydos can cancel your VPS for you. Escalating. In the meantime, if you don't mind, what exactly did we not have that you needed/expected?

There's a limit of 10 messages per hour, and a total of 50 per day. It's kind of weird to see the client actually show this as an error though. Usually the messages just don't send... Have you sent 10 messages in the past hour (note that this is for the entire account, including things like scripts sending email)?

Unblocked again. If it continues to give difficulty, try changing the mailbox password in Plesk.

Krydos can install this for you.

You need to specify the mail server host name manually (tommy2.heliohost.org) when setting up a mail client. Do not use your domain as the mail server hostname, and do not let the client automatically find it (it will find the wrong value).

Can you post the mail settings that you are you using?

Your blocked for failed IMAP logins because you have a mail client somewhere that's trying to check mail with invalid credentials. Please disable your mail clients or check their credentials. Unblocked.

Where are you seeing this? Johnny is working normally.

That website is working properly for me. Is this still an issue?

Try signing in at https://tommy2.heliohost.org directly.

SSH is not available on the plesk hosting for security reasons. You'll need a VPS for that.

What IP is blocked? The one you posted from isn't blocked.

Tommy2 is the old server, so you need to be moved.

Yes, it will. If you're using our nameservers, it should update automatically. If you're using external DNS, you'll need to update it yourself.

It sounds like you know the cause. I've turned off node for you so it won't run away again until you get a chance to fix it. Unsuspended. It may take a few minutes to work again.

Considering we're the second host where you've had this issue, and you already changed passwords, you may want to check your PC for malware. I wonder if you have a keylogger or something...

The account satori has been unsuspended, and the account doncan has been suspended. Please use that account going forward. Do not set the recovery email to an address hosted on the account, and do not create any additional accounts.

You do realize that the recovery email address for the doncan account is hosted on the account itself right? You've basically locked the key inside the safe because you need the password to get the email to reset the password. Since you have other accounts, we can just suspend doncan and let you keep one of the other accounts instead if you want. Which account do you want to keep?

You're only allowed to have one account. You have an account called doncan already that is active. Please use that one.