wolstech

That account is not suspended and is working fine for me. It's being a bit slow to load right now though due to Johnny's load. If you still see the suspended page, please clear your cache

That'd be because it came out of queue, then got suspended for running 19 cron jobs. The limit is 2 in a 24 hour period. Your account has been unsuspended.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

The I in index being capitalized might be the issue. Linux filenames are case-sensitive. Try renaming it to "index.php" in all lower-case.

I've never understood it either, but I think it has to do with how cpanel works. Every cpanel host I've used requires this, and every non-cpanel host didn't. One of the admins would know the details on this.

It's normal. All domain setup or change can take up to 48 hours. If you're on Johnny, it can sometimes take a little longer due to load. The reason you have to wait is because one of the processes on the server needs to restart (I think its Apache, but not sure) before your domain will work. If we restarted it immediately every time a domain was added/removed/changed, high load from it restarting and downtime would be an issue.

You just registered yesterday. Give it another 24-48 hours to finish being set up.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

There isn't any way for you to check it, but if you ask in customer service, an admin can usually tell you.

There is no way for a user to just check how much load they're using, however you can ask in customer service. An admin can usually tell you.

You were indeed suspended for high load. This was your second suspension for it, and a third may be permanent. Your account has been unsuspended.

I'm sorry, but that account cannot be unsuspended.

Your new host appears to be working since I see your blog/profile at that domain. If you still see the queued page, please clear your cache.

As byron said, you are better off parking it. I have mine set up the same way byron does, and it has been useful several times (I lost a domain once, and also where I work my .tk domain is blocked but heliohost.org is not, so I can still use my site through my subdomain). If for some reason you really want to change your main domain though, use this script to do so: http://www.heliohost.org/home/support/scripts/domain

You were suspended for running 5 cron jobs. The limit is 2 per day. Your account has been unsuspended.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

I don't know anything about oscommerce or its templates. What I can say is that the issue is not a server problem, but an issue with the software installed on your account. I'll move this to Website Management and Coding, which is for this sort of issue. Perhaps someone else here knows more about oscommerce. If not, I'd recommend finding another template, or (if its possible) just disabling the image slideshow on that page.

The simple answer is that the error means the php script tried to get data out of a database, and failed trying to do so. That file specifically appears to be part of the image slideshow on that website. If I had to guess, the template you used is installed incorrectly or is just broken.

It means that whatever got passed into mysql_fetch_array() wasn't the result of a mysql_query() call. Odds are the SQL query failed, and the script just lacks error checking to catch the failures. If it just randomly appeared and was working before, I wouldn't be surprised if mysql was just bogged down, and I'd wait to see if it goes away on its own. You are on Johnny, so such things are rather prone to happening. If you wrote this script, you need to check the code. The input of mysql_fetch_array() is supposed to be the resource returned by a mysql_query(). You get this error if you put anything else into it (including a failed mysql_query(), which returns false). Also, where are you seeing this? Your website looks fine.

The error just means the captcha was wrong. You can just try again. The second word in the picture: your "lo" is actually a b.

Your DNS has indeed propagated: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=marionfamily.org&rec=ALL Since the NS records are there and correct, I'm out of ideas as to why it won't allow you to add the domain. I'll move this topic to customer service. An admin will likely know more about why this isn't working for you.

If you want to use A records, you need to use that domain as your main domain, which you can do by changing your main domain using this script. If you want to use it as an addon domain as you are trying to do now, you need to delete the A records and create NS records pointing to ns1.heliohost.org and ns2.heliohost.org instead.

I see the installer for joomla at that domain. Please clear your cache.

Which of your two accounts do you want unsuspended? You can only have one unsuspended at a time. If you need backups, I can unsuspend one account, let you back it up, then resuspend it and unsuspend the other.

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org