wolstech

You're blocked...moving to customer service. An admin will need to unblock you.

There's a lot of things that can cause that. The first step is to verify your database is visible. Check in cpanel's MySQL databases section for a list of your databases. Then go to phpmyadmin, and verify that the databases that were in the MySQL databases section of cpanel, also show up on the left side of phpmyadmin. Post the names of any that are missing from phpmyadmin. (If you can't get into phpmyadmin, change your cpanel password, then log out and in again to fix it). After that, it may be an issue with your database users, their passwords, or their permissions. It could also be misconfigured software...

Cloudflare breaks a bunch of stuff if set up incorrectly, but cpanel shouldn't affected regardless of cloudflare. Seeing that FTP is also broken, I wonder if the firewall blocked you. Your site should keep showing through cloudflare even when you're blocked (assuming you have the caching enabled), so odds are that's why you see a broken version of the site. Can you sign in using the form at heliohost.org? If not, i'll have someone check the firewall and unblock you if needed.

Use localhost as the database host name.

Krydos can. Escalating.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Use unsecured pop3 in gmail (not sure if still an option). Our OpenSSL is outdated, and we don't buy certificates since we can't afford them. Outlook 2010 supports it, but 2013/2016 don't. Thunderbird requires v31.7 or older (which is almost 10 versions out), etc. The unsecured connections work perfectly in almost everything, but its just that...unsecured. The forwarding does work, but is mutually exclusive with mailboxes. If you have a mailbox for an address you cannot have a forwarder for it (well, you can, but it'll be ignored). I use forwarders for everything (forwards to my gmail just fine).

Thunderbird is not compatible with secure connections due to an artificial restriction imposed by Mozilla. Use the unsecured settings and it will work.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

The script hasn't worked right in over a month. Unsuspended.

That account is suspended for phishing.

Unsuspended.

Tjoene isn't aware that the script is broken... Unsuspended.

As alein said, it's now working. Please clear your cache if you still see the queued page.

Glad to hear you got it working

You can't. We don't allow people to open incoming ports on our server for security reasons.

The way I'd try to do it: Make sure you don't have the subdomain added in cpanel. If you do, remove it and wait until it clears itself out. Then, use the advance dns editor to manually create a DNS record: name is drawings.dogboydog.com, type CNAME, value is dogboydogdrawings.appspot.com Depending how appspot works, it may or may not be possible to do this (if they rely on host name to determine what to serve you, you'll get an error from appspot along the line of account doesn't exist or file not found).

When did you create that subdomain? Please note that domains take 24 hours to start working (on Johnny, it could take several days).

Just to add to that, we limit total emails you can send to 50/day, so take that into consideration when developing your software. Also, be sure that your users have agreed to receive/are expecting these emails and that they won't flag it as spam. If we get a report, your account will get suspended.

Odds are this happened because of broken software or your site being abused. We limit emails to about 50/day. I'll escalate this since Krydos might have more info on the emails to help you track down their source.

You can't create databases in PhpMyAdmin. You need to do it in cPanel here: http://johnny.heliohost.org:2082/frontend/x3/sql/index.html If the database existed at one point and disappeared, it might still show in cPanel but not in PhpMyAdmin. In that case, drop it before creating it again.

Did you delete the folder that subdomain pointed to in your account? You'll get a 404 error if you did. I don't see any error though. That domain now gives a blank white page.

The script only works in Chrome in my experience. I've had no success with IE and Firefox. I've unsuspended it for you.

It's timing out. I'm assuming you're still able to connect to other things on Johnny like cPanel...if you cannot access anything on Johnny, let me know (it's a different issue). Either try when load is lower, or set the encryption on filezilla to "Use plain FTP (insecure)" and try again. Unencrypted FTP uses fewer resources at the expense of security and is more likely to work when johnny is busy.

I just took a look at phpVMS's website...from what I can see, the software is likely too heavy to run here (in fact, they even recommend against free hosts on their site for this exact reason). What you're likely running into is the process limit on Stevie. We restrict how many things an account can do at once to keep the server stable. It's also possible that the software uses something we don't allow (though their website suggests we exceed the minimum requirements). It's quite likely that phpVMS is causing you to hit the limit. There is no fix for that. If you move to Johnny (where you get more resource allowance, but uptime is <80%...), it might work, but it'll be down all the time since Johnny is severely overloaded.