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Everything posted by wolstech
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Unblocked.
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I'm assuming its http://meraj.gq/ since that's the account linked to your forum profile. We don't put ads on our users pages, and I don't see any ads on that site, so it might be malware on your PC or something. Also, for what it's worth, Facebook Like bots are one of the top ways people end up suspended for high load and phishing. I recommend you not run that here.
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He'll need to install those most likely. As for sockets, they do, but be aware outbound connections can only be made on standard ports (21,25,80,443,etc.). We block all the others unless you specifically request them and can justify their need (we generally recommend you reconfigure your target server to use a common port instead). Inbound connections on custom ports are not permitted at all. Escalating.
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This support request is being escalated to our root admin.
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This support request is being escalated to our root admin.
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Try logging in here: https://johnny.heliohost.org:2083/ If that doesn't work, try resetting your password here: https://johnny.heliohost.org:2083/resetpass?start=1 The login form on heliohost.org is prone to failing for Johnny users during periods of high load (the website times out trying to validate your credentials against Johnny). While we normally recommend that to log in, Johnny users sometimes have a better experience using the cPanel form directly.
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[Solved] My Website Is Blocked, Please Reactivate It
wolstech replied to ehit's topic in Escalated Requests
Not sure what's wrong with this one. It's not suspended or inactive, but is showing an inactive page. Escalating. -
[Solved] Addon Domain Not In The List But Appears On The Dns Editor
wolstech replied to shedo's topic in Escalated Requests
That's not what I'm seeing. I see CloudFlare at the moment, it was ours earlier. He's gonna have to change it back either way though in order to try adding it again once Krydos clears it out. -
[Solved] Addon Domain Not In The List But Appears On The Dns Editor
wolstech replied to shedo's topic in Escalated Requests
@bdistler: He's on Johnny, the add probably timed out and left a half-added domain. Very common due to the load. He wouldn't have even gotten a partial add if he had a name server issue. As for this issue, escalating so Krydos can fix the domain (account is shedo on Johnny). -
Escalating so this can be deployed. Krydos is the person who does this.
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1. War files have to be deployed by a root admin, and while I'm not sure, I think they can only be deployed on your main domain (the domain that points to public_html). The file needs to go in your home folder (the folder that your public_html folder is inside of) and the name is case sensitive. Please be aware when deployed, it will be in a subfolder with your username and _ prepended. InterestWar.jar would become yourdomain.tld/divyans_InterestWar/ online. 2. You have to ask for a re-deploy. You can't see the deployed files. 3. No limit. 4. Yes. When you request redeploy, the first one is removed and replaced with it.
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Unblocked.
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The root admin will post here when he unarchives it.
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Escalating to have it unarchived. @Krydos: He's egabren1 on Tommy.
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You're suspended for having two accounts. You're only allowed one. The account iamlara2 has been unsuspended.
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Did the reboot fail? The cPanel and FTP never went down as I'd expect to see for a Johnny reboot (I know Tommy is too fast to see on the monitor, but this is Johnny we're talking about, he's not exactly known for being prompt when it comes to restarting things).
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It should show an estimate in the Java section of cPanel. Usually its a few days at most on Tommy.
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That's the current wait time. We don't allow people to skip the queue to get Java, even if they've had it before and lost it. If you do not wish to wait, you'll need to move to Tommy where the wait time is typically only a few days (if not hours).
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Title says it all. Apache is down on Johnny (and has been for the past several hours based on the monitor). Can you take a look at this?
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1. Yes. 2. No, but if you're on Tommy, it will install itself on its own, so you'e getting it anyway. You don't need to do anything. 3. No we don't support Oracle, but MySQL is the closet you'll get to it (in fact, it's made by the same company). You can create your databases now, no need to wait for Java. 4. You'll probably want mysql, which is the more common of the two in your list (the other being postgres). Remote MySQL is just a way to grant outside PCs (other than the hosting server) access to your mysql databases. PhpMyAdmin is a web-based GUI editor for mysql databases.
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issue I have with that page is - it will not interface with LastPass I've noticed it will not interface with many third party programs. Chrome's own "Remember Password" works fine, but for me takes several seconds to realize it can be filled in (most sites already have the data populated by the time they're done loading).I always use the regular cP login myself. We just recommend that because for 99% of people, it works just fine. You and I are part of that 1% that needs the regular form.
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That account is not suspended. However, Johnny Apache is currently down, which is why that website doesn't work.
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Unblocked. It was for too many failed cPanel logins. Also, for most users, we recommend https://heliohost.org/login/ since it won't block you.
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Use the non-secure version of the website: http://heliohost.org/classic/support/scripts/domain/ The classic site does not support HTTPS.
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What is your account's username?