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Posts
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Everything posted by wolstech
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Please use a common port such as 21, 25, 80, 443, 2082, 2083, and possibly 8080 for your outbound socket connections. We do not allow inbound custom ports at all.
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Good to see the password reset fixed it for you. Marking solved,
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Unblocked. It was blocked for failed imap logins, which means something is likely checking email using the wrong password.
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Phishing accounts cannot be unsuspended. Please create a new account.
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[Solved] Not Resolved Due To Non-Compliancesuspended
wolstech replied to mo2020ad's topic in Suspended and Queued Accounts
That account has been permanently suspended for hosting terrorism-related content. -
[Solved] Unable To Export Database From Phpmyadmin
wolstech replied to rahulawa's topic in Escalated Requests
It can take several hours since it's a beta. Please be patient. -
[Solved] Unable To Export Database From Phpmyadmin
wolstech replied to rahulawa's topic in Escalated Requests
If you want, you can now try to do this yourself using our beta deployment tool since you're on Tommy: https://www.helionet.org/index/topic/29658-servlet-deploy/ -
If you want, you can now try our new beta tool to do this yourself since you're on Tommy: https://www.helionet.org/index/topic/29658-servlet-deploy/
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That's your problem. Your ISP is changing your address too often. You'll need to either: Call them and ask if they can stop changing it so often (they probably charge extra if you ask for a completely static IP)Use a VPN/Proxy so the address doesn't appear to change on our end (works well and is easy to do, but could slow you down)Get another ISP (overkill for this issue).
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That account is suspended for Phishing. For security reasons, phishing accounts cannot be unsuspended, backed up, or deleted. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.
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I'm thinking a VPS or a dedicated SVN host service is going to be a better solution for you. A shared host just isn't the best choice for running such a system unfortunately SVN is going to be rather difficult to use here due to the security restrictions we have (I think you're the first in my 6 years to try). Web front ends likely all require exec() or equivalent, and the SVN tools themselves are command line (and we don't allow shell access to use those). Krydos might have a few other ideas for you.
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We don't offer any way to directly access SVN since we don't allow shell access. What is the reason you really need SVN on a shared host anyway? If you're doing it to install software from a repo, you can just check the source out and upload it over FTP instead.
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Put a % sign in the host list on the remote page for testing. That will eliminate the IP address as the issue. Also, make sure you assigned your database user to the database. Note that users and databases are two separate things (though the username can match the DB name if you wish). Many people forget to either create a user, or to associate the user and database. Either will cause an access denied error. Be sure the user exists, is associated, and granted all permissions for now (if you want to tighten security, it's best to do so after you get it working).
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This support request is being escalated to our root admin.
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[Solved] Suspended : Palicipher@gmail.com
wolstech replied to Shayan Datta's topic in Escalated Requests
It's archived. Escalating to have it restored. -
It's archived. Escalating to have it restored.
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Unsuspended. Please delete all violence and/ terrorism-related material within 24 hours. If we receive another complaint about the material, we might not unsuspend you.
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It just says "Do not unsuspend. Do not backup." Usually it means it got hacked and used for illegal activity, but I don't know for sure. Let's escalate to find out why. Krydos will know.
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This support request is being escalated to our root admin.
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This support request is being escalated to our root admin.
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Have you tried logging in at https://johnny.heliohost.org:2083/ ? Sometimes the website doesn't work, but the cPanel login does.
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[Solved] Suspended: Hh_Fyreaken
wolstech replied to fyreaken's topic in Suspended and Queued Accounts
It was for high load, which would make sense if a proxy was installed. Please remove the offending software quickly. Unsuspended. -
You're suspended because we received an abuse report for your account. Can you explain the abuse report shown below? Warning: Graphic violence + Terrorism propaganda Dear HelioHost We write to you concerning a website to which you are providing hosting services at 65.19.143.6 As part of the Counter Terrorism Command of the United Kingdom, the Counter Terrorism Internet Referral Unit (CTIRU) works in cooperation with industry and private sector companies globally to remove illegal online content that breaches the UK’s terrorism provisions. Online content that is illegal under UK law may be described as material that encourages, promotes or glorifies terrorist acts or which otherwise incites or assists others to participate in such acts. The types of content most often removed usually breach Sections 57 or 58 Terrorism Act 2000 or Sections 1 or 2 Terrorism Act 2006. www.shoof.Tk – the website displays a catalogue of videos produced by the proscribed terrorist group known as Islamic State, also often referred to as ISIS. It would appear that the website is created by ISIS members. Some of the video content features graphic violence, whilst others are produced as terrorist propaganda in order to encourage support for the terrorist group. Please review against your terms and conditions and take appropriate action. Yours sincerely, CTIRU (UK) Metropolitan Police Service Total Policing is the Mets commitment to be on the streets and in your communities to catch offenders, prevent crime and support victims. We are here for London, working with you to make our capital safer. Consider our environment - please do not print this email unless absolutely necessary. NOTICE - This email and any attachments may be confidential, subject to copyright and/or legal privilege and are intended solely for the use of the intended recipient. If you have received this email in error, please notify the sender and delete it from your system. To avoid incurring legal liabilities, you must not distribute or copy the information in this email without the permission of the sender. MPS communication systems are monitored to the extent permitted by law. Consequently, any email and/or attachments may be read by monitoring staff. Only specified personnel are authorised to conclude any binding agreement on behalf of the MPS by email. The MPS accepts no responsibility for unauthorised agreements reached with other employees or agents. The security of this email and any attachments cannot be guaranteed. Email messages are routinely scanned but malicious software infection and corruption of content can still occur during transmission over the Internet. Any views or opinions expressed in this communication are solely those of the author and do not necessarily represent those of the Metropolitan Police Service (MPS). Find us at: Facebook: facebook/metpoliceuk Twitter: @metpoliceuk
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It's archived. Escalating to have it restored. @Krydos: username is jwu56