wolstech

What he meant is you're not allowed to have a second account at all. Creating a second account will result in suspension for violating the TOS. You won't be able to create the second one anyway because the domain can only belong to one account at a time. The second account will fail to create due to the domain being owned by another user (your current account). If you try to work around this, you'll find it impossible to get your content to show due to the domain not being attached to the account (it'll be permanently queued). To be honest, Tommy's uptime is pretty good such that I never bothered to do this in the 8 years I've been with HelioHost. I run 3 production websites on him and see maybe a few minutes of downtime per week, mostly in the early morning hours (at least it's early morning EDT...)

Done. You can now log in, and your website will start working whenever Apache next restarts (probably within the hour since I manually requested it to restart). You may need to flush your DNS cache as well since the IP address of your account has changed.

Done. You should now be able to log in and your website should start working within 2 hours.

Yeah, the "send to new server" step is done, and the "receive on new server" part takes some time to move, it's 71% done...

Yeah, Youtube downloaders generally don't work well here. These and proxies are the top two load causers, with Wordpress being a third.. They use way too many resources, and if they don't just time out, they end up earning the user a suspension for load instead. The best solution here is to not host a Youtube Downloader.

Unarchiving... Also, your username is xlory061.

Moving...

That account cannot be unsuspended because it was hacked and used for illegal activity. Please sign up again. An invite has been sent for the replacement account so you don't have to wait

From the looks of it, that's "email marketing" software (basically a glorified spam bot). We generally don't allow the sending of bulk advertising emails here because they nearly invariably end up getting us blacklisted for spam. It appears you haven't used it yet, otherwise you'd be suspended for Spam (or Sending too many emails) instead. Please remove the contents of that folder. I'd suggest removing all of those mailxxxxx subdomains if you can. The only thing they're doing is raising the risk of your account being suspended. Unsuspended. PS: The script you're using on webvalue.xyz is broken. A lot of the data feeds that it used aren't available anymore due to age, so it won't calculate correctly unless you modify the nexstats library to use different data sources.

That account failed to unarchive due to a server error. An invite for a replacement account has been sent to you. Please use the invite to sign up again.

That account doesn't work because it's archived. Unarchiving. EDIT: Do you know anything about an account called fluffy48? It appears to be very similar to the one that ducky.heliohost.org belongs to.

Based on the lack of response, I'm going to assume the account was intended to be used for phishing or other illegal activity. That account cannot be unsuspended.

Unblocked again. This block is being caused by an external mail client (such as Outlook, or a cell phone) that's checking email with an incorrect password. Disabling the mailbox on the server won't fix it. You'll need to find and fix the device that's checking the mail.

It means you referenced an array index that isn't set. Your code probably references something like $array["SCRIPT_FILENAME"], but $array does not contain an index called SCRIPT_FILENAME. You'll need to debug your code. If you just want to hide the errors, you can add error_reporting(0); near the start of your file.

Considering you donated, you should not have signed up again. Please delete any accounts you don't want here: http://heliohost.org/classic/support/scripts/delete Keep the account you want moved. Krydos has to move your account. I can't verify the donation due to it being sent through gofundme.

Unblocked. Same as before. Please remove any password protected folders you have.

Since we're able to confirm your identity based on your email address and post IP address matching those on the account in question, yes we can remove your 2FA for you. Two factor authentication has been removed from your account.

That account is not suspended for inactivity. It’s banned because it got hacked and used for illegal activity. An invite for a new account will be sent to you shortly.

Unblocked. It was for failed web page logins, which usually indicates a problem with a password protected directory.

You're actually using it all: 0M ./cgi-bin 0M ./.well-known 376M ./rapidenglish.me 206M ./lessons 243M ./fandco.io 0M ./legacy 0M ./floydandco.co 0M ./floydandassociates.net 0M ./floydandassociates.co 823M . 125M (mysql and files outside of public_html)Your sites need to be cleaned up or you need to purchase more space. As is typical, we highly recommend not using WordPress. It's notoriously bloated, buggy, and insecure. Most of your space is being eaten up by WP installations that need some heavy cleaning, or preferably rebuilt in some other program.

This is not supported. You would need your own VPS with root access in order to modify Apache in this manner. https://heliohost.org/vps/

Unblocked. Please check your mail client settings so this doesn't happen again.

Krydos would be the one to figure this out. Sometimes the system provides a filename but it didn’t this time. It may not even be the proxy that did it considering you have other things on your account too.

SSL will take up to 48 hours to start working from the time I ran it...so that's expected.

His domain is working properly, but his SSL certificate is no good. I manually ran AutoSSL for him to fix that. He needs to clear his cache to remove the queued page.