wolstech

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

Well that's odd. Tommy isn't known for this sort of issue. It's not showing in WHM for me, so I can't unpark it for you. Even stranger that it still works Usually these are broken when they end up half-created like this. Krydos will need to take a look at this.

That account cannot be restored because was deleted for disk space. An invitation has been sent to the email address on file so you can create a new account. We apologize for any inconvenience this may have caused.

What domain is having the issue?

That .war file could not be deployed because java is not enabled on your account. To request java and then check the status of your request go to the java button in your cPanel. Please be aware that since you picked the Johnny server the wait to receive java access is quite long due to high demand. The wait to receive java on Tommy is generally just a few hours. If you're in a hurry we recommend moving your account to Tommy. If you want to save yourself some work an admin can move your account for you if you're a donor. Just let us know the transaction ID. Also, the file needs to be your home folder, not in public_html.

Done. You should now be able to log in and your website should start working within 12 hours.

You cannot move servers until you delete your existing account, and you can't delete your account because the server is down. Once you can delete your account, you'll need to wait until midnight UTC anyway to sign up for Ricky, or donate to move to Tommy. Both servers are much more stable than Johnny and are suitable for production use. Johnny on the other hand is just meant for testing...not users who need stability and uptime.

I have one still running as well, been running for nearly 3 hours and it's 43% done... I'll check this account later on as well.

The server is practically down due to a massive amount of load. http://heliohost.grd.net.pl/monitor/ The login form will show "invalid login" if the server you're on is down, even if the username and password are correct. Easiest fix is to try again later once the load subsides.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

That account was involved in illegal activity and cannot be unsuspended.

I'll just unsuspend it for you. But yeah, it's not a good idea to use a public/school computer here. We can't tell legitimate students from bots. Unsuspended.

You're suspended for having 10 accounts. Can you explain why there were 10 accounts created in the same time frame from the same IP address (this is a common indication of someone planning to use our service for abuse, typically spam or phishing)?

You can only have one account. Having 2 accounts violates our Terms of Service. However, you can use an addon domain to create a second website on your existing account. To do this, you should first obtain a domain from somewhere (buy one, get one from freenom, etc.), and set the NS to ns1.heliohost.org and ns2.heliohost.org. After that, add the domain in cPanel, pick a folder to use for the content, and upload your website. If you want one of our subdomains instead of a regular domain for your additional site, create a subdomain on one of your account's existing domain, then let us know what you named the subdomain and what you want your .heliohost.org subdomain to be and we can add it for you.

Also, we usually recommend avoiding Wordpress if you can. Not only does it tend to cause load when used with lots of plugins, it's full of security holes too. WP is responsible for like 99% of our high load suspensions and a good chunk of our spam suspensions (typically when it gets hacked). Try removing a bunch of your plugins, or even better, find a replacement for Wordpress altogether.

It won't let you even attempt the addon domain if the subdomain exists, so you need to do the addon domain first and fix it if it fails. Easiest way to do it is to watch Johnny's load and do it when it's low (below ~12 or so) so it has a decent chance to work properly... The addon process is supposed to both parts for you (an addon domain is internally just an Alias parked to a subdomain, oddly the server parks the alias on the non-existing subdomain first, then actually creates the subdomain second...). The issue is that the subdomain part times out half the time due to load. You'd think it'd do the sub first and only finish the alias half if the subdomain actually succeeded...

Johnny is infamous for this crap. Since you already tried the subdomain (the usual fix), check to see if a DNS entry exists for that domain in the zone editor. If so, remove it and try again. This issue is the one reason I recommend people try and get a Ricky and Tommy account. Both of them work like they should and don't have these issues. I'll move this so Krydos can take a look as well. I was going to see if I could just re-park it on top of the subdomain for you, but Johnny's load is too high for WHM to even load

Added. You should now be able to edit the wiki.

You need to log into cPanel at least once every 30 days.

You're actually suspended for inactivity. Please make you use either https://heliohost.org/login/ or https://tommy.heliohost.org:2083/ (with nothing after the / ) to log in or your logins won't count. Unsuspended.

It was blocked for failed SFTP logins. Check your username and password in your ftp client. Unblocked.

What is your account's username and what server are you on?

To be honest, very few people here know Ruby, so you may not get a response. Our other root admin Krydos might know why this doesn't work though, so I'll pass this on to him to look at.

Deployed.

Correct, you should edit the context.xml that goes in your war, rebuild the war, and redeploy it.