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Everything posted by wolstech
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I'm not sure why this is suspended honestly. It doesn't say suspended on my end despite it showing a suspended page. I manually suspended and unsuspended it, but that didn't help. It may start working when apache restarts, but until then... Let's see if Krydos can figure it out.
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The account msux does not exist. Did you mean msux0?
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Bingo. You can't make the main domain anything that's already attached to your account in some other way. It just fails quietly if you try. You should've removed it first before trying to make it your main domain. This will happen on its own once you change your main domain again. AutoSSL should do it on it's own, though it can take up to 24 hours to happen once the domain is added to the account. If it doesn't after 24 hours, I can manually run it for you. What I would do since you now have both domains, is make predents.com the main domain and add (or leave alone if already added) almazdentistry.com as an alias parked on top of predents.com. Both sites will show the same content. If you really want the almaz domain to send users to predents.com (as opposed to just displaying the predents website) when visited, you can add a 301 Redirect on the almaz domain from cPanel. Once you make the main domain change to predents.com, the old predents.heliohost.org domain will disappear on its own.
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The same page where you create the user's should have another form to assign users to the database. When you do, it'll ask for permissions (if you don't know, use the grant all option at the top, or select all of them).
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It's got a long ways to go. IIS and mariadb work, but there's nothing else done yet. None of the tommy integration, ftp, mail, dns, heliohost admin tools interfaces, or automation to manage it all has been built yet.
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I'll just leave these here... http://lily.heliohost.org/~wolstech/test.aspx http://lily.heliohost.org/~wolstech/info.php
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It's 5 password errors in a single hour. Is the client retrying on its own (if so, each try counts as a failed attempt)? You're using SFTP, so the username is just your username, nothing after it. Also, the "additional FTP accounts" you can create in cPanel don't work with SFTP (you need to use plain FTP on port 21 to access those). Unblocked.
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[Solved] Account archived due to inactivity - adefeb23
wolstech replied to adefeb23's topic in Customer Service
Duplicate request. See https://www.helionet.org/index/topic/32630-solved-suspendedadefeb23/?view=getnewpost -
Done. You should now be able to log in and your website should start working within 12 hours.
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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You're suspended for causing severe high server load. I'll let Krydos identify the file before we unsuspend this due to the ridiculous CPU usage. There's no point in me unsuspending it until you know what happened and how you can fix it, especially since it'll only cause high load again otherwise.
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Did you assign that user to that database and give it permissions?
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Unblocked.
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[Inactive] My brother account was suspended
wolstech replied to manarot's topic in Escalated Requests
The issue is that if I unsuspend it, the server immediately suspends it again because the stuff in the outbox tries to send... Krydos may be able to delete your mail in the outbox so you can be unsuspended. -
You'd get suspended after sending a single mail if it isn't. We only have a few specific countries blocked due to phishing mail originating there. The normal limit for mail is 50/day. Even if you are in such a country though, you can get an exception if you can show us an example of what you're planning to send, where you get the email addresses, and how your recipients can unsubscribe.
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[Inactive] My brother account was suspended
wolstech replied to manarot's topic in Escalated Requests
I've registered domain forturi.us.to on https://freedns.afraid.org/ , and I configure it in muhamm10.helionet.org , also I configure my email adress there (abduh@forturi.us.to) I don't understand what do you talking about? I never make any subcription form in my website, even my website doesn't have feed. Can you check into my outbox?He wants to know where you get the addresses of the people you send this stuff to, not your own address. Also, how can the people you send this stuff to let you know that they don't want to get email from you anymore? -
Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/renew. To prevent this from happening in the future please remember to visit https://heliohost.org/ to log into your account at least once every 30 days.<br /><br />If you are still seeing the Account Suspended page after renewing your account, please clear your cache.
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@Bailey: In many cases we don't actually. As long as he posts the request from the banned ip, the forum shows it to mod+ users as part of the post.
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Unblocked.
- 1 reply
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- blocked IP
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I'd need to look at the settings when I get a chance, but you should be able to send mail with no configuration needed. If you added the domain to your account and can view your site, the DNS for receiving mail should already be set up as well. Please be advised though that last I checked, we are banned by Microsoft, so outlook.com and Hotmail.com addresses cannot send or receive mail from us. Sending mail to such an address will typically cause the mail to return undelivered. Mail sent to us from such an address just never arrives. If you're sending to one of these addresses, try gmail or the like.
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Does it run its own server/daemon process (it sounds like it does)? If so, no it cannot. We don't allow custom daemons for security reasons. It would need to be able to run through Apache as a CGI application in order to be hosted here.
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You don't. InnoDB went corrupt on Johnny again (we highly recommend not using InnoDB because it goes corrupt if you so much as look at it wrong...Johnny is especially prone because load is high). You should make a backup of your data as soon as possible. If you really need InnoDB support, we recommend Ricky or Tommy. Otherwise, once you make a backup, you can edit the backup to use MyISAM, create a new database, and restore the altered backup. You will not be able to drop the existing database, so you'll need to pick another DB name.
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If it requires that much cron, no it won't work here. Not only does it need too much cron, the load of running the jobs every second would probably give you a good shot at high load suspension too.
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Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator