wolstech

You have to request it and wait in line again. We can't just give it back because as soon as you lose it, you slot is given someone else.

Yeah, that report is stale...it only took them 6 weeks to send it to us. We usually ignore the report if it's a bunch at the same time right around the suspension being fixed since we know we get several for one account in many cases, but an abuse report arriving from 6 weeks ago is a bit ridiculous. We get so many of these that we just look for the sending account, suspend it, and move on. You're correct in that this issue has already been fixed if you've removed the offending extension since this report was generated.

Huh, I thought I responded to this at 5:30 this morning. Wonder where my post went...

It was hmdrest1_fatblanket02 based on the picture of the error in his original post.

Be sure the link you're using doesn't end in .html when you log in. If it does, it's not going to count. You need to use either https://tommy.heliohost.org:2083/ (with nothing after the / ) or https://heliohost.org/login/ if you want it to count.

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/renew. To prevent this from happening in the future please remember to visit https://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

The restoration of this account failed. Moving so Krydos can look at it. @Krydos: See the admin section for the logs.

Unarchiving...

Go to the zone editor for bailey.guru and add an A record labeled deflect with its value pointed to the external IP. If you mean use alternate entire DNS servers for the subdomain, you can't. That's called subdomain delegation, cPanel doesn't support it (it can be done using CloudFlare, though you're then stuck managing your DNS manually when you add subdomains and such here).

Johnny is famous for this sort of thing... Krydos will probably need to remove it manually if adding the subdomain didn't fix it. Moving and unsolving so he can take a look at this.

This is intentionally disabled due to a history of abuse (botnets and copyright infringement). You'll need to find different software.

It was for failed imap logins. Check that your mail client has the proper credentials in it. Unblocked.

This usually happens when you use the wrong link to sign in. If you use ANY link ending in .html, your logins don't count. The only two links that will count a login for you are https://heliohost.org/login/ or https://johnny.heliohost.org:2083/ (make sure there's no file path after the port number).

It's suspended for sending spam. This usually means we receiced an abuse report for your account, though I can't seem to find it at the moment. If I find it, I'll post it for you. Please be sure that your site doesn't send any emails that users may consider spam. Unsuspended.

Yeah, if it was Hotmail it would not surprise me if it does that, same goes for outlook.com. Microsoft owns both of them. I can't speak to Johnny, but I do know that users on tommy cannot send email to any outlook or Hotmail address because the server is banned.

Moving so these can be installed.

Krydos can fix that. It's because the residual crap from the old damaged tables is still there (though you can't see it). If you're in a hurry, you can just create a new DB with a different name and import the backup into that instead.

I have a home server with ESX that started doing that recently. I suspect a SATA controller issue since it keeps producing warnings about all 4 disks being in an unknown state every half hour in its logs. The fact it's all 4 disks, and the fact the disks themselves are perfectly fine based on testing makes me think that box needs a new MoBo in the near future... When it hangs, the thing goes dead to the outside world with no network connectivity to ESX or any VMs, not even the local console works to reboot it (lugged a monitor over to it, no video)...but you can tell the VMs keep working. The disks are happily flashing away despite no way to interact, and once you reboot, it's obvious that it was business as usual for the VMs when you look at their logs and see things logged during the time ESX was frozen.

Krydos can probably remove it manually. It just won't drop when I tell mysql to drop it. And yes, I would recommend converting to MyISAM if your software doesn't require it. Assuming the database is restored and working, you can change the engine by altering the InnoDB tables in PhpMyAdmin. There's an option to specify the storage engine used.

That's odd. It's not listed as suspended despite showing a suspended page. I manually suspended and unsuspended it, but it might take a few hours for it to take effect. If it hasn't unsuspended in a few hours after Apache restarts, I'll have Krydos look at it for you.

Yep, best way to fix wordpress indeed. I only have that one install left, and I could probably do away with it at this point if I wanted to. I never finished the website and ended up advertising the minecraft server on reddit instead.

Won't even throw errors in many cases...it just freezes or blue screens. Linux has a much higher tolerance for having its boot volume yanked out of under it. Some OSes (like ESXi) can actually run perfectly fine without their boot disk present, so long as it doesn't expect to do something like use the disk for swap (when one of our disks died a while back, it was a boot drive...the server kept running for quite some time, and only packed up when it finally tried to swap something due to load and couldn't find the swap file...)

That's already there: https://tommy.heliohost.org:2083/frontend/paper_lantern/home/status.html (towards the bottom).

It won't drop for some reason (gives me error 39 when I try to drop it). I'd suggest you just create a new database with a different name, then go into phpmyadmin and import the backup.

Which version of PHP on Ricky?