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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. This account has a compromised CMS installation that has been affected by the recent AnonymousFox hack and cannot be unsuspended. An invitation will be sent to you shortly so you can create a new account. Please restore your data using a backup. The data from your old account cannot be recovered or returned to you due to the possibility of the account having been used for Phishing. As a reminder, when selecting a CMS, we highly recommend that users not use WordPress. WP and it's extensions are notorious for having security issues such as the one you (and everyone else on Tommy) experienced, and it has the worst security track record of any CMS out there. Using a different program will help prevent this from happening again.
  2. This account has a compromised CMS installation that has been affected by the recent AnonymousFox hack and cannot be unsuspended. An invitation will be sent to you shortly so you can create a new account. Please restore your data using a backup. The data from your old account cannot be recovered or returned to you due to the possibility of the account having been used for Phishing. As a reminder, when selecting a CMS, we highly recommend that users not use WordPress. WP and it's extensions are notorious for having security issues such as the one you (and everyone else on Tommy) experienced, and it has the worst security track record of any CMS out there. Using a different program will help prevent this from happening again.
  3. Yes you can use it, but you need to provide a valid username and password to do so. It should just be your cpanel username and password. If it doesn't work, try plain unencrypted FTP on port 21 instead.
  4. Nothing was found to unblock. Do you know what IP needs unblocking?
  5. Unblocked. It was blocked for invalid POP3 logins, so make sure your email client has a valid username and password.
  6. Unblocked. Those domains are attached to your banned account which is why you cannot reuse them. I'll clean them up shortly.
  7. A file called oldsite.zip containing the /data folder from Doku has been placed in your home folder. The actual wiki software and the WordPress installation were infected and have been discarded. I think you can download the latest Doku and just restore that folder into it, but I'm not sure since I don't use Doku myself.
  8. What's your new account's name? EDIT: s1m0n, found it.
  9. I can retrieve some of the data, but the WP install and the Wiki seem to be rather heavily infected and will be discarded if I do. You'd mostly be getting the doxygen folder back since it's the only non-infected one that's not empty. There's honestly not much here that would be worth recovering... EDIT: Nevermind on the wiki DB...there's no database to recover. There's a /data/ folder though if you want that since you have doku.
  10. This failed because the domain you used is still attached to the banned account. The domain has been removed and an invite has been sent to try again.
  11. Try again now. I finally got that domain removed. New invite sent.
  12. Great! Let us know if you need anything else.
  13. This account has a compromised CMS installation that has been affected by the recent AnonymousFox hack and cannot be unsuspended. An invitation will be sent to you shortly so you can create a new account. Please restore your data using a backup. The data from your old account cannot be recovered or returned to you due to the possibility of the account having been used for Phishing. As a reminder, when selecting a CMS, we highly recommend that users not use WordPress. WP and it's extensions are notorious for having security issues such as the one you (and everyone else on Tommy) experienced, and it has the worst security track record of any CMS out there. Using a different program will help prevent this from happening again.
  14. This account has a compromised CMS installation that has been affected by the recent AnonymousFox hack and cannot be unsuspended. An invitation will be sent to you shortly so you can create a new account. Please restore your data using a backup. The data from your old account cannot be recovered or returned to you due to the possibility of the account having been used for Phishing. As a reminder, when selecting a CMS, we highly recommend that users not use WordPress. WP and it's extensions are notorious for having security issues such as the one you (and everyone else on Tommy) experienced, and it has the worst security track record of any CMS out there. Using a different program will help prevent this from happening again.
  15. The actual site content is infected and cannot be recovered, though I could probably copy the htaccess files if you know which ones you need.
  16. The account failed because of stale DNS entries related to the domain. The domain ancientslab.com has been cleaned up. Check your email for a new invite to try again
  17. You should just be able to add the domain as an addon or alias like it was before. If it gives you an error about it being in the Apache config or having DNS entries already exist, let us know and we can fix that for you. Same goes for your email. Once you set up the domain, just create the mailbox again The deceptive message is Google blacklisting your site because of the phishing that was being hosted there by AnonymousFox. Once they detect that the domain is clean and operating again, they'll eventually remove that warning page.
  18. Tha usually means they're either attached to the banned account, or they didn't clean up when they were removed. I've been removing the addon domains as I respond to suspensions, but not all of them finished without timing out. These are probably the ones that failed. cpanel is down on tommy at the moment, so I'll let Krydos handle these.
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