btw, please mention the domain name you tried adding (either here in post or send a direct message to root admin) so that root admin figure out the problem. Edit: ty wolstech, noted.
Your question was already answered by Sohamb & Wolstech. Please refer https://www.helionet.org/index/topic/38043-django-python-web-application-required-python-setup-app/?do=findComment&comment=168916
I guess you are the one who asked about Moving your account from Ricky to Tommy on Discord and was suggested to follow this article https://wiki.helionet.org/Moving_your_account Did you delete your account using account deletion script? Edit: added "on Discord"