wolstech

Check your file permissions. Php requires files be set to 644 in order for them to work, however they often upload as 664 (note the second 6) and need to be changed. Also, you can install Wordpress from Softaculous and you'd never need to touch the files at all

I would recommend removing whatever script you just installed. Antivirus and similar are going to cause a lot of load simply due to how they work. Unsuspended.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

Done. I've also sent you an invite for a new account if you want to set up your site again.

That's normal and by design. The webmail subdomain of any domain hosted on our servers will always point to (server).heliohost.org:2096

Sending too many emails this time around...the limit is 50 per day. Unsuspended.

First, please delete the account ienergi within 24 hours and post back confirming it has been deleted or it will be suspended. Users are only allowed to have 1 account. If you need to host more than one website, you can do so by using the addon domain option in cPanel. Second, the domain has been updated on account ienergi1.

You aren't the issue, your WordPress installation is. WP is notorious for themes and extensions with backdoors in them. You need to use something that's not WordPress, otherwise you'll have this issue on any host you move to. Your exact reason for suspension was the Bank of America phishing website hiding in your wp-admin's stylesheet folder, as shown by the files below. If you would like a new account, I'm happy to send you an invite for a replacement account. Just don't use WordPress again. ./public_html/wp-admin/css/colors/ectoplasm: 098.php colors.min.css colors.scss folders.php xBlack_Configs bankofamerica colors-rtl.css c.php g.php colors.css colors-rtl.min.css error_log new boa.zip ./public_html/wp-admin/css/colors/ectoplasm/bankofamerica: 6853f85c bnd index.php robots.txt ./public_html/wp-admin/css/colors/ectoplasm/bankofamerica/6853f85c: antibots.php bt.php error_log index.html read.php bgimage.png challengevdl.php images m.png robots.txt blocker.php email.php inc overviewshn.php Successfull.php ./public_html/wp-admin/css/colors/ectoplasm/bankofamerica/6853f85c/images: 2nd_side.png assets-images-site-homepage-news-spending-and-budgeting-ab_yni_arcvf4yl_1px-CSXb b175814.jpg assets-images-site-homepage-sign-in-module-hp-url-example-CSX3e076ebf.png babel-polyfill.js bac-logo.png bbd36ef5.css bottom.bate.png button.gif colored_flagscape.png confirm.png custom.png favicon.ico footer.png help-qm-fsd.png left-header.png loading.GIF logo_3.png new header.png overlay.png require.js sec.gif side.png signin.png style1.css style.css Thumbs.db _vti_cnf ./public_html/wp-admin/css/colors/ectoplasm/bankofamerica/6853f85c/images/_vti_c nf: assets-images-site-homepage-news-spending-and-budgeting-ab_yni_arcvf4yl_1px-CSXb b175814.jpg assets-images-site-homepage-sign-in-module-hp-url-example-CSX3e076ebf.png babel-polyfill.js bac-logo.png bbd36ef5.css colored_flagscape.png require.js ./public_html/wp-admin/css/colors/ectoplasm/bankofamerica/6853f85c/inc: rzlt1.php rzlt2.php rzlt3.php ./public_html/wp-admin/css/colors/ectoplasm/bankofamerica/bnd: antibots.php bt.php images m.png robots.txt bgimage.png challengevdl.php inc overviewshn.php Successfull.php blocker.php email.php index.html read.php ./public_html/wp-admin/css/colors/ectoplasm/bankofamerica/bnd/images: 2nd_side.png assets-images-site-homepage-news-spending-and-budgeting-ab_yni_arcvf4yl_1px-CSXb b175814.jpg assets-images-site-homepage-sign-in-module-hp-url-example-CSX3e076ebf.png babel-polyfill.js bac-logo.png bbd36ef5.css bottom.bate.png button.gif colored_flagscape.png confirm.png custom.png favicon.ico footer.png help-qm-fsd.png left-header.png loading.GIF logo_3.png new header.png overlay.png require.js sec.gif side.png signin.png style1.css style.css Thumbs.db _vti_cnf ./public_html/wp-admin/css/colors/ectoplasm/bankofamerica/bnd/images/_vti_cnf: assets-images-site-homepage-news-spending-and-budgeting-ab_yni_arcvf4yl_1px-CSXb b175814.jpg assets-images-site-homepage-sign-in-module-hp-url-example-CSX3e076ebf.png babel-polyfill.js bac-logo.png bbd36ef5.css colored_flagscape.png require.js ./public_html/wp-admin/css/colors/ectoplasm/bankofamerica/bnd/inc: rzlt1.php rzlt2.php rzlt3.php

Yes that would do it. FTP, mail, and cPanel would also cause it if you tried to use them while suspended. Unblocked.

This is a known issue with some ISPs, especially cell phone connections. Please try logging in using a different internet connection, or use a VPN or proxy instead.

It's inactive because you didn't log in (or the logins didn't count if you did). You need to log in at least once every 30 days using either https://heliohost.org/login/ or https://tommy.heliohost.org:2083/ (with nothing after the slash). Unsuspended.

Done. You should now be able to log in and your website should be working again.

Unarchiving...

We cannot manually install it for somebody as this would let you skip the line (everyone else on Tommy who wants it is waiting in that line too, requests are first come first served). In fairness to everyone else waiting in line, you have to wait in line as well. Your install date is based on demand and server load. I'm not sure what the Java utilization looks like on Tommy, but if it's full, the day you get it will be the day someone else loses it. The system estimates an install sometime tomorrow for people who request today though. If you requested yesterday, you're probably going to get it within the next 24 hours unless there's high load or something.

That account is suspended for Phishing. HelioHost does not tolerate phishing activity of any kind, and for security reasons will not unsuspend, back up, or delete an account that was involved in phishing. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account without assistance from an administrator, and will need to pick a new username. We apologize for any inconvenience this may have caused.

$1 or more. Donors who contribute $5 or more can also get an extra 1000MB space.

Java is available, but you need to request it and wait for it to be enabled, there's an option in cpanel for it under the software section. It usually takes about a day once you request it. We do not allow SSH for security reasons.

That account has been moved to Tommy. Please clear your cache and flush your OSes DNS cache if you see a not found error or a queued page.

Moving.

Can NS2 be looked at? It's been showing as down for the past several days on the monitor: http://heliohost.grd.net.pl/monitor/ and trying to use nslookup with it returns a "no response from server" message... Looks like it died on Sunday around 11AM PST from the looks of it.

Done. You should now be able to log in and your website should be working again.

That account cannot be unsuspended because it was being used to store keylogging data collected by malware.

Unarchiving...

Yeah, running one does take up quite a bit of time, and we only have like 5 players. I spend half the time on there fixing things like blast damage. I'd actually like it to grow to the point where its self-sufficient, but because we're an older 1.7.10 server it's hard to find new players these days. One of our main mods is still being updated to 1.12.2... I'm debating making it into a challenge/contest server of sorts. I'm also into crypto-currency so I'm thinking of setting up a few maps on it with various mini-games and obstacle courses where you can actually get real crypto for winning.

It hasn't been restored yet. Krydos will post here once he looks at it.