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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. https://www.helionet.org/index/topic/36995-tommy-is-back/
  2. Manually sent. It was sent to got******@***.com, which is the address on file. The email should arrive from a gmail account.
  3. I don't have access to the bitcoin wallet, but not because it's lost. It's because that one wallet is managed as part of Bitpay, which does the BTC->USD conversion for us. Krydos is the one who has access to that service. I have access to all other wallets listed. When other currencies are sold, the resulting bitcoin gets sent into the same BTC wallet shown there. Also, it's not on the Tommy page because we didn't really plan on offering incentives for crypto donations. Many currencies by design don't have a way to track who sent the money (the most you get is a transaction ID showing money was sent to us), so it poses issues with things like tracking which users already have accounts, which are recurring payments for specific accounts, etc.
  4. I can't check at the moment, but if I had to guess, you made the mistake of using wordpress. It's notorious for being bloated and terribly coded, and is a leading cause of high load suspension here at Heliohost. As always, we recommend not using Wordpress for this and many other reasons. Please fix the issue quickly. Unsuspended.
  5. I've banned you 4 times in the last several months, all for running fake freight or trade company websites. You're no longer welcome here.
  6. Did you edit the scripts to make sure the database name, username, and password are correct? Odds are the database name and username have changed, especially if you didn't reuse your old account's username. The connect functions for mysql return false when they fail, which would result in you trying to perform queries on false instead of on a connection handle.
  7. You're suspended for sending too many emails. The limit is 50 per day. Please disable whatever is sending your mail. If you get suspended for a third time for this, you might not get unsuspended. Unsuspended.
  8. We deleted all the tommy accounts as sohamb03 said. We can’t unsuspend it because it no longer exists. The server rebuild is almost finished, so I’d expect you’ll be able to recreate your account in the next week or so.
  9. I can also use your domain name if you wish to provide that instead.
  10. He PM'd me to tout a Ponzi scheme...mods are welcome to have the last laugh in the mod section. I'll be posting the PM shortly for some light entertainment. I'm the last person this sort of thing should be sent to...one of my main specialties here is Abuse Prevention of all things.
  11. @Byron: That happened to me a few times as well. Killdns sometimes fails to remove it from one of the servers (usually Johnny) even with repeated attempts. Krydos has done something to manually remove these in the past.
  12. That's usually what happens when an account fails to create. What did you use for the username and domain?
  13. It was load again, please fix the issue quickly. Unsuspended.
  14. Looking at the account in question, it appears it got hacked. The hackers uploaded phishing content to your account, leading to your phishing ban. For security reasons we can't give you the he data back, but we can offer a replacement account if you wish. Please let us know if you would like an invite for a replacement.
  15. The only backup I have is panthers, not panther2 (there's no such account panther2). That has a yahoo.old address in the backup system, so I'll need to manually email it if that's what you need. Did you create a panther2 account at some point and attempt to request it be moved? If so, what server was it on, and where was it being moved to?
  16. Whatever program you're running, it's too heavy to run on Ricky at the moment (the high load from the server being overfilled means it's far easier than it used to be to get suspended). Please fix or remove it ASAP. Unsuspended.
  17. It stops responding every few hours due to severe overloading. My sites are up and down all the time too. I get emails every time the database server fails. Three outages today so far, ranging from <1 minute to ~5 minutes each.
  18. The main domain script will work to set a heliohost.org subdomain. That's provided it works at all (it has a high failure rate, usually due to server load, and until recently, it also didn't work for anybody on Johnny due to an API issue).
  19. Done. It may take up to 2 hours to start working. If you see a 404 error or queued page, please clear your cache and flush your DNS resolver.
  20. It arrived from the looks of it, but the BTC wallet is the only one I don't actually have access to because it's the Crypto->$$$ interface (it's part of the Bitpay account). The address is correct though and that's the same address I've sent crypto to before myself, so I see no reason it wouldn't arrive. I have access to every other crypto we support except BTC (since those wallets are also part of Heliomine). Moving...
  21. The domain mirandat.heliohost.org should start working in the next few hours.
  22. It's possible but not something we usually offer or support. I have to manually create it in WHM if that what she wants. The user-facing interface limits you to a single heliohost.org subdomain (as your main domain). I'll try to do this later on, Ricky is too slow at the moment to let me sign into WHM...
  23. This got buried under all the account migrations. Krydos is the one you're waiting for, hopefully he'll see it now
  24. It failed due to stale DNS entries. The domain olego.com has been cleaned up. Invite sent so you can try again.
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