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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Yikes. Let's find out what's causing so much load...
  2. That account cannot be backed up because it was involved in illegal activity. If you were not making your own backups as we recommend, you should consider your data permanently lost. An invite for a new account has been sent to the email address on the suspended account.
  3. Thank you for the PM. Unsuspended. Also, please be aware that we don't allow copyright infringement/cracked/nulled software. There are domains on these accounts that suggest plans to offer nulled scripts. There aren't any yet, but if one of you uploads such content it might get suspended again. Pleas let us know if you need anything else.
  4. The account chums has been suspended. Please use chum going forward Please let us know if you need anything else.
  5. Then don't phish. You're not following the rules. Phishing is both a crime and against our terms of service. (And yes I just banned you again). You are not allowed to host websites that are disguised as other services, especially when the intent is to steal login information. From our terms: So far, every single one of your accounts has either had a fake Paypal site on it, or had information indicating that you planned to set such a site up. You're welcome to use our services, but you must use it for legitimate activities only. Phishing is not welcome. Same goes for malware, spam, social media likebots, and similar forms of abuse.
  6. That's what I was confused by too, I checked phpinfo and saw it sitting there. Speaking of PHP, is there even a way to change the PHP version on Johnny outside of editing .htaccess? I can't find the normal multi-PHP settings like Tommy has.
  7. First we need to deal with your Terms of Service violation for having 2 accounts. Users are only allowed to have one account. Which account do you want to keep (the other will be permanently suspended)? Once you answer that, we can figure out your domain issue. What domain do you want your account to have?
  8. For hosting accounts, you can delete your account here: http://heliohost.org/classic/support/scripts/delete
  9. Lets see if Krydos can install this for you.
  10. Unblocked. It was for failed SFTP logins, so check that your credentials are correct in your FTP client.
  11. Merged topics. What version of PHP are you using?
  12. Can you explain what you were planning to do with it?
  13. Please PM pictures of your documents to me or Krydos, then have your friend do the same. Do not post them in public. Also, which account is your friends so we can unsuspend it once we receive them? Once we receive and verify them, we'll let you know so you can delete the pictures. And yes, you can add an extra $4. Just send us both transaction IDs so we can find all $5 worth and let us know which hosting account the upgrade is for so we put it in the right place
  14. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator
  15. For the multiple acccounts, I'll let Krydos decide what he wants to accept, but what we're looking for is a way to prove two people exists (for example some form of government ID for each person would work). As for the storage, that's done by making a $5 donation, then posting the transaction ID and name of account here. Your storage will be doubled to 2000MB., which is the maximum any one person is allowed to have.
  16. Yes it will because they look like the same person on our end. I know in the past Krydos has asked for additional information and allowed this (it's a common problem with shared systems like in workplaces and schools). I'll allow him to answer that question.
  17. The account nurwaka1 has been unsuspended and spirofyn will remain suspended. The tzmedicz account is banned for copyright infringement, so that's a moot point.
  18. I remember this as well...I think I was the one who marked you as phishing last time. Noted.
  19. You're suspended for having more than one account. You are only allowed one. Is this the account you want to keep?
  20. Your expected wait time is about a week. When demand is high, this wait time has been known to exceed 6 months, so a week is actually a short wait for a Johnny user. In fairness to other users, you cannot skip the queue or speed up the completion of your request on Johnny, however you can move to Tommy where the wait time is less (about a day). If you want to move servers, please see https://wiki.helionet.org/Moving_your_account Note that getting a Tommy account for free is difficult due to demand and may take several days of trying due to daily registration limits, so it may be in your interest to keep the Johnny account unless you wish to donate.
  21. That account does not exist. The closest I can find is a tommy account with the domain creeperh.heliohost.org (note the extra h). In addition, the domain should be free for reuse, however you may need to pick a different username, since your username is already occupied by your forum account.
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