Jump to content

wolstech

Chief Risk Officer
  • Posts

    18,363
  • Joined

  • Last visited

  • Days Won

    705

Everything posted by wolstech

  1. This is a known problem it seems. You're the third one to have this issue in the past few days. Krydos can fix it.
  2. Granted, but the first time you use it, you maim yourself with the item you're trying to move. I wish for cars that don't require a fuel of any type (gas, electricity, etc.)...
  3. Wordpress is infamous for this. If it's not permissions as pooks said, odds are you have extensions that are either broken or too bloated to run here. WP in general is terrible software though...when people have issues with it, our general recommendation is to just not use Wordpress. Just about every other CMS available today is a better product. WP is well known for security holes, high CPU and RAM use, ugly code, malware, being the number one target of hackers, and is also the leading cause of accidental suspensions here at HelioHost.
  4. You sent too many emails. The limit is 50 per day. Flazepe already unsuspended you.
  5. Krydos will need to restore this since I can't find the archive for it.
  6. Chrome inspect tool shows the list in the console or network tabs. As for making joomla serve images over https, that can be a challenge. I'd start by turning on the relevant options for https in joomla, but you may also need to modify your content, your extensions if you use them (sounds like you already found one bad one...), and adding a redirect in .htaccess wouldn't be a bad idea anyway.
  7. I'll let Krydos take a look at this, but I suspect he'll say the same thing I did. If you do have to abandon your account, you lose the data and domain.
  8. For security reasons, the password can only be emailed to the address on file for the account. My recommendation at this point would be to sign up again and use a different email address that is able to receive our emails. In the event you're unable to receive emails at the address on file, and cannot sign into the account to change the email address, your only course of action is to abandon the account and start over. This happens a lot...especially when people host the contact mailbox on the account in question.
  9. Upload size has to be increased by Krydos. As the others asked, what version of PHP are you using?
  10. $5 if you already have an account. He had no account, so $1 for an account and $5 for the space.
  11. @Luigi: It looks like he sent it to you. Verify it's two separate people, then you can unsuspend the second account
  12. The donation is not large enough to qualify for extra storage (must be at least $6). If you would like the extra storage, you can make another $3 donation and post that ID as well and I'll combine them for you Immunity has been applied. You need to log in sometime in the 30 days following 2020-02-23.
  13. We got it Thanks for the donation! Incoming transfer: Hash: ee7aea890fcc097cbeb9af64dd1a7127845bd771fc4fc439dd7597769c264508 Block height: 2041838 Timestamp: 2019-11-22 17:02 Amount: 4,747.89 TRTL
  14. Indeed it is. The accounts are nearly identical, so we need proof there's actually two people. People like to create several accounts to get around the disk space limit, so we don't allow people to have more than one. Sohamb03 provided the normal course of action. Each of you will need to PM us some form of ID to prove you're two separate people. Once we receive that and verify it, we can unsuspend both of these.
  15. Was that the message you got using the cPanel link I gave? The cPanel built-in password reset usually works fine. The one on our website tends to act up on occasion, especially when the server is busy. If the link in my previous post won't work, we can email you a new password instead.
  16. Done. You should now be able to log in and your website should be working again.
  17. Unarchiving...
  18. The email address you listed is correct for that account, however that account would not successfully recover because the domain and email address in one of the two systems was blank. I've corrected the missing values, please try again now. If you need to reset the password, you can also try this page instead: https://ricky.heliohost.org:2083/resetpass?start=1 (use your username, not your email address).
  19. Unblocked.
  20. Do you have the txID for the transaction you sent the coins in? The way the chain works means those probably won't all come together, and you can't see the sender due to being a privacy coin, so I have to know the ID in order to figure out what's yours.
  21. You're suspended for having two accounts. You're only allowed one. Since you have an active account already (sumanjay), do you want me to suspend that one and activate this one?
  22. We finished that upgrade yesterday and are in the process of restoring the users who were active before the upgrade. Since your account was archived previously (not as part of the upgrade), please give us a few days to get everything up and running again, then we'll unarchive it for you.
  23. Use this information: Host: tommy.heliohost.org Port: 1342 Protocol: SFTP Username: maichelb Password: your cpanel password
  24. You can use third party if you want. The mail won't count as long as it doesn't go through our SMTP server.
  25. No problem Perhaps you could put a website to promote your app here instead? There's plenty of uses for that account that aren't running the backend for your app...
×
×
  • Create New...