wolstech

Done.

That's because it got lost in the storm of requests we had. An invite has been sent for a replacement account. It should arrive at the email address associated with your forum profile.

Your forum username can be changed, what do you want it to be?

If you're using outlook, others have reported getting things working by selecting "Log onto incoming mail server first". And no, port 465 does not accept connections for me either when I tried. Port 587 should support STARTTLS though. I have no idea why that gives a 554 when you used it in your original post.

Krydos has to verify this since it was through the Gofundme. Once he verifies it, you’ll see the double space

AUTH PLAIN show now be offered again. The newer cpanel versions turn on the require ssl for smtp option by default (google shows that versions before 71 had this off by default, old tommy had 66...) I don't recommend using it for obvious reasons though. It's a security issue, and to be honest, I'd actually prefer to have the require ssl enabled. I have no idea why STARTTLS doesn't work for you. What are you using for a mail client? 220-tommy.heliohost.org ESMTP Exim 4.92 #2 Sun, 13 Oct 2019 13:10:39 +0000 220-We do not authorize the use of this system to transport unsolicited, 220 and/or bulk e-mail. EHLO nickcomp 250-tommy.heliohost.org Hello c-69-139-94-22.hsd1.pa.comcast.net [69.139.94.22] 250-SIZE 52428800 250-8BITMIME 250-PIPELINING 250-AUTH PLAIN LOGIN 250-STARTTLS 250-HELP

Done. You should now be able to log in and your website should start working within 2 hours.

Unarchiving...

Invite sent for replacement account.

The website can be buggy at times. If it gives you trouble, log in here instead: https://tommy.heliohost.org:2083/ (make sure you don't have anything after the / ). Use itc as the username, not your email address.

#1: You upload it. #2: Backups of your old account are here. You'll need to download all of the files there and manually restore everything: https://heliohost.org/backup/ The file named username.tar.gz contains your home folder, and each additional archive will contain a single SQL database. The home folder files can be uploaded via FTP (you only need to upload the public_html files unless you have stuff outside of there you need). The databases can be restored using the MySQL restore option on the backup page of cPanel to upload the .sql files. You'll need to recreate your database users and assign them to databases. Make sure their passwords match the config files for the software they go with. #3: Yes. #4: If you add new domains, the new domains can take a few minutes to start working. File uploads and software should work instantly once they're configured correctly. If it's not, you'll probably see something like a 500 error or a database error from the program. #5: Basically. You're essentially rebuilding it using the data from your old account.

The domain specified has been cleaned up. Invite sent.

Both domains listed have been cleaned up. Invite resent.

Note that the maximum storage allowed at this time is 3000MB (achieved by donating to the sparkie fundraiser while already having an existing space upgrade). Donations beyond that will not provide additional space, but can still give you immunity for inactivity at a rate of $1/month.

Try changing the password for that database user. Also, check your PhpBB configuration file (probably config.php or similarly named) and verify the password matches whatever you set it to. It's not a cache issue...it's a broken DB connection.

He must have, an expired invite would say it's expired, and a working one wouldn't ask. Tommy is not currently accepting free signups through the website.

You can host the mail wherever. If you're using our name servers, there's an option in cpanel to change the MX records if you want to use an outside mail service. By default, the mail will be delivered to the matching mailbox on your hosting account, provided it exists. If it does not exist, it'll go into the catch-all mailbox if you set it up. If there's no catch all and no matching mailbox, the mail will be refused.

Johnny is blacklisted a lot. The mail server over there is primarily used for phishing and spam campaigns. This does happen to Ricky and tommy from time to time as well, but less so because getting an account on those servers is more difficult. Your best option is to buy a dedicated IP address, then request it be configured for mail. It's $12/year, but you have it all to yourself, so the server shared IP getting blacklisted won't affect your mail delivery.

Sent. Thank you for the donation

Is it OK if I raise PHP 5.6's memory limit raised to 64MB on Tommy? My applications can't generate reports because they keep running out of memory. Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 32 bytes) in /home/rax2/public_html/webapps/OSM/vendor/mpdf/mpdf/src/TTFontFile.php on line 4771 (I'd just edit the php.ini myself, but I'm not sure if there will be issues with doing so considering the server relies on a sensitive balance to keep itself from falling over...).

This sometimes happens when port 2083 is blocked on the user's network too. Trying a different internet connection might also help as a result.

Did your bookmark a link that ends in .html by chance? If so, those won't update your inactivity. @jenovaon: The website doesn't work everywhere. For example, at my job, only IT and upper level staff (directors, etc.) can reach it. For normal users, the forum and subdomains of heliohost.org are all reachable, but our main website is blocked as "entertainment". We use a pretty popular web filter too, so it's not going to just be us with that block.

Do you actually want an invite, or would you rather just have your account moved to Tommy? If you want an invite, please delete your Ricky account and let us know it's been deleted. If you want your account moved, please let us know and one of us will move it.

No idea. It does fail though. "The request failed."

Moved to customer service. If you donate, please post your transaction ID here and I'll get your account moved for you By the way, we recommend not using WordPress regardless of server. It's extremely bloated, poorly written, and also extremely insecure. Many of our users have found Joomla to be a decent substitute that doesn't face as many issues.